Fire & Security Administrator — Ops, Compliance & Support

Jones Lang LaSalle Incorporated; City Of London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Salary range competitive

25 days holiday plus bank holidays

Contributory pension scheme

Life Assurance

Private medical scheme

Job summary

Hall & Kay in London is seeking an Administrator to provide high-quality admin and back‑office support to operational teams and clients, ensuring efficient administration for service and maintenance work. You will coordinate PPM, reactive, project and quoted works, and ensure accurate documentation across IT/CAFM systems.

You will manage timesheets, invoices, and client communications, while maintaining compliance with ISO9001 and company policies.

Qualifications

• Strong organisational and time management skills are essential.
• Attention to detail and accuracy are required.
• Proficiency with Microsoft Office Suite is essential.
• Experience with CRM systems is desirable.

Responsibilities

• Contribute to effective communications and be the operational support for all service maintenance activities.
• Ensure prompt and professional response to customer requests.
• Maintain ISO9001 compliance through administration tasks.
• Update IT/CAFM systems with work details and certifications.
• Raise purchase orders and manage sub-contractor records.
• Prepare weekly/monthly applications for payment and client reports.

Skills

Organisational skills

Time management

Attention to detail

MS Office

CRM software

Tools

Microsoft Office Suite

CRM software

IT/CAFM systems

Job description

Hall & Kay in London is seeking an Administrator to provide high-quality admin and back‑office support to operational teams and clients, ensuring efficient administration for service and maintenance work. You will coordinate PPM, reactive, project and quoted works, and ensure accurate documentation across IT/CAFM systems.

You will manage timesheets, invoices, and client communications, while maintaining compliance with ISO9001 and company policies.