Fire & Security Admin: Front Desk & Operations Pro (Birmingham)

Integral; Birmingham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Salary negotiable

25 days holiday

Company pension

Life Assurance

Private medical scheme

Job summary

Hall and Kay in Birmingham is seeking a highly organised Administrator to join the team. The role provides essential administrative support for smooth daily operations and efficient client service delivery.

The successful candidate will be the first point of contact for visitors and callers, maintaining professional standards while handling multiple tasks. Key responsibilities include diary management, meeting coordination, record-keeping, invoice processing and cross-departmental support.

Qualifications

• Previous experience in a similar administrative role, ideally within the fire and security, property FM or engineering sector.
• Excellent written and verbal communication abilities are essential.
• Clear and professional communication with colleagues, clients and external stakeholders across all channels.
• Strong interpersonal skills to build positive working relationships and represent the company professionally.
• Proficient use of Microsoft Office Suite, especially Word, Excel, Outlook and PowerPoint.
• Comfortable learning new software systems and digital tools quickly.
• Exceptional organisational abilities with attention to detail.
• Ability to manage competing priorities, meet deadlines, and maintain accurate records.
• Capable of working independently while seeking guidance when needed.
• Proactive problem-solving to keep operations running smoothly.

Responsibilities

• Manage general office administration including correspondence, filing systems, and document preparation.
• Handle incoming calls and emails efficiently.
• Coordinate diaries and meetings, schedule appointments and prepare meeting rooms.
• Maintain accurate records and databases, ensuring information is current.
• Process invoices and expenses, order office supplies, and support ad-hoc projects.

Skills

Microsoft Office Suite

Strong communication

Organisation & time management

Attention to detail

Education

Business Administration knowledge

Tools

SharePoint

CRM platforms

Adobe Acrobat

PowerPoint

Excel

Outlook

Word

Job description

Hall and Kay in Birmingham is seeking a highly organised Administrator to join the team. The role provides essential administrative support for smooth daily operations and efficient client service delivery.

The successful candidate will be the first point of contact for visitors and callers, maintaining professional standards while handling multiple tasks. Key responsibilities include diary management, meeting coordination, record-keeping, invoice processing and cross-departmental support.