Fire Safety Administrator

Moxie People; Romford; On-site; GBP 26,000 - 31,000; Full time

Job summary

Moxie People is supporting a well-established social housing association by recruiting a Fire Safety Administrator to support fire safety works across properties. Based in Romford, this temporary role requires 37 hours per week with ASAP start.

You will coordinate access for inspections, liaise with residents and contractors, and maintain records to ensure deadlines are met as part of a busy Fire Safety team. A proactive, organised communicator will thrive in this role.

Qualifications

• Experience in social housing, fire safety, property compliance or repairs and maintenance.
• Experience coordinating contractors, arranging appointments or scheduling maintenance works.
• Strong telephone communication skills, confident engaging with residents (including hard-to-contact).
• Proactive, persistent approach to problem-solving and following up tasks.
• Excellent organisational skills, attention to detail and ability to manage competing priorities.
• Good IT skills and confidence using housing management, repairs or compliance systems.
• Positive, resilient attitude and ability to work collaboratively in a busy operational environment.

Responsibilities

• Proactively contacting residents to arrange access for essential fire safety inspections and remedial works.
• Coordinate appointments, schedules and outstanding jobs with contractors.
• Follow up on missed appointments and access difficulties to keep works progressing.
• Liaise with residents, contractors and internal teams for clear communication and updates.
• Create and update works orders, maintain records and monitor actions.
• Identify potential delays and escalate issues to meet compliance deadlines.
• Support the wider Fire Safety team in delivering improvements to residents' homes.

Skills

Social housing

Fire safety

Property compliance

Repairs & maintenance

Contractor coordination

Telephone communication

Problem solving

Organisation

IT skills

Team player

Job description

Fire Safety Administrator - Social Housing

Salary: £28,500 per annum (pro rata)

Location: Romford

Contract: Temporary - Minimum 4 Months

Hours: 37 hours per week

Start: ASAP

Help make homes safer and make a real difference!

Moxie People is delighted to be supporting a well-established, purpose-driven housing association as they look to recruit Fire Safety Administrators to support an important programme of fire safety improvements across their properties.

This is a fantastic opportunity to play a hands-on role in ensuring essential fire safety works are completed, working directly alongside specialist contractors to coordinate appointments, engage with residents and help overcome the challenges that can delay important safety improvements.

We're looking for proactive, organised individuals with experience in social housing, fire safety, property compliance or repairs and maintenance, who enjoy working in a busy environment and taking ownership of getting things done.

What will you be doing?

Working closely with specialist fire safety contractors, you'll help keep essential works moving, ensuring residents are contacted, appointments are arranged and outstanding actions are followed through.

Your responsibilities will include:

• Proactively contacting residents to arrange access for essential fire safety inspections and remedial works.
• Working directly alongside contractors to coordinate appointments, schedules and outstanding jobs.
• Following up on missed appointments and access difficulties, finding practical solutions to keep works progressing.
• Liaising with residents, contractors and internal teams to ensure clear communication and timely updates.
• Creating and updating works orders, maintaining accurate records and monitoring outstanding actions.
• Identifying potential delays and escalating issues to ensure important compliance deadlines are met.
• Supporting the wider Fire Safety team in delivering a high-priority programme of improvements to residents’ homes.

What are we looking for?

We're particularly interested in speaking with candidates who have:

• Previous experience within social housing, fire safety, property compliance or repairs and maintenance.
• Experience coordinating contractors, arranging appointments or scheduling maintenance works.
• Strong telephone communication skills and confidence engaging with residents, including those who may be difficult to contact.
• A proactive, persistent approach to problem-solving and following up outstanding tasks.
• Excellent organisational skills, attention to detail and the ability to manage competing priorities.
• Good IT skills and confidence using housing management, repairs or compliance systems.
• A positive, resilient attitude and the ability to work collaboratively in a busy operational environment.

Experience within housing repairs, contractor scheduling or compliance administration would be particularly valuable.

Above all, we're looking for someone who takes ownership, communicates confidently and isn't afraid to pick up the phone to get things moving!

What's in it for you?

• £28,500 annual salary (pro rata).
• 37-hour working week, with potential overtime opportunities.
• Minimum 4-month temporary contract.
• Opportunity to work directly alongside specialist fire safety contractors.
• Supportive and collaborative team environment.
• Valuable experience within a well-established social housing organisation.
• The chance to contribute to an important programme that directly improves the safety of residents homes.
• Potential longer-term opportunities as the organisation continues to develop.