Fire Safety Coordinator - Social Housing

Moxie People; Rochester; On-site; GBP 26,000 - 31,000; Full time

Job summary

Moxie People is supporting a well-established social housing organisation in Rochester to recruit Fire Safety Administrators who will help coordinate essential fire safety improvements across properties. You will work alongside specialist contractors to contact residents, arrange access, track actions and keep records up to date, ensuring compliance deadlines are met.

The role requires prior experience in social housing or property compliance, strong communication, and organisational skills.

Qualifications

• Experience in social housing, fire safety, property compliance or repairs and maintenance.
• Experience coordinating contractors, arranging appointments or scheduling maintenance works.
• Strong telephone communication and ability to engage with residents.
• Proactive, persistent approach to problem-solving and following up tasks.
• Excellent organisational skills and ability to manage competing priorities.
• Good IT skills and confidence using housing management systems.

Responsibilities

• Proactively contacting residents to arrange access for essential fire safety inspections and remedial works.
• Coordinating appointments, schedules and outstanding jobs with contractors.
• Following up on missed appointments and access difficulties to keep works progressing.
• Liaising with residents, contractors and internal teams for clear communication and updates.
• Creating and updating works orders and monitoring outstanding actions.
• Identifying delays and escalating issues to meet compliance deadlines.
• Supporting the Fire Safety team in delivering improvements to residents’ homes.

Skills

Telephone communication

Proactive / organised

Attention to detail

IT literacy

Tools

Housing management system

Job description

Moxie People is supporting a well-established social housing organisation in Rochester to recruit Fire Safety Administrators who will help coordinate essential fire safety improvements across properties. You will work alongside specialist contractors to contact residents, arrange access, track actions and keep records up to date, ensuring compliance deadlines are met.

The role requires prior experience in social housing or property compliance, strong communication, and organisational skills.