Fire Safety Administrator

Moxie People; Greater London; Hybrid; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Salary £28,500 per year

Hybrid working

37-hour week

Temporary contract

Opportunities to contribute to safety

Collaborative environment

Experience in social housing

Longer-term opportunities

Job summary

Moxie People is supporting a well-established housing association in London to recruit a Fire Safety Administrator to join the Customer Safety team. You will coordinate fire safety works across residential properties, liaising with residents, contractors and internal teams.

The role requires organised, proactive individuals with experience in fire safety, social housing or property compliance. It offers hybrid working, a 37-hour week and a temporary 4-month contract with the chance to contribute

Qualifications

• Experience in fire safety administration, social housing or property compliance.
• Experience coordinating repairs, inspections or contractor appointments.
• Strong telephone communication skills engaging residents and handling difficult conversations.
• Excellent organisation, detail-orientation and ability to manage multiple priorities.
• Proactive follow-up on outstanding actions and resolving issues.
• Good IT skills and accurate record-keeping across systems.

Responsibilities

• Contact residents to arrange access for essential fire safety inspections and remedial works.
• Coordinate contractor appointments and ensure progress of outstanding works.
• Proactively follow up on missed appointments, access difficulties and outstanding actions.
• Create and update works orders, maintain compliance records and monitor deadlines.
• Liaise with internal teams and contractors to resolve issues and minimise delays.
• Support the team in achieving fire safety and regulatory compliance targets.

Skills

Fire safety administration

Social housing

Property compliance

Contractor coordination

Telephone communication

Organisational skills

IT skills

Team collaboration

Tools

Open Housing

Job description

Fire Safety Administrator - Social Housing

Salary: £28,500 per annum (pro rata)

Location: London | Hybrid Working

Contract: Temporary - Minimum 4 Months

Hours: 37 hours per week

Start: ASAP

Help make homes safer and make a real difference!

Moxie People is delighted to be supporting a well-established, purpose-driven housing association in London as they look to recruit Fire Safety Administrators to join their busy Customer Safety team.

This is a fantastic opportunity to become part of a high-priority fire safety programme, helping to ensure essential inspections and remedial works are completed, compliance standards are maintained and residents are kept safe in their homes.

We're looking for organised, proactive individuals who bring experience within fire safety, social housing, property compliance or repairs and maintenance, and who enjoy working with people, solving problems and keeping things moving.

What will you be doing?

You’ll play an important role in coordinating fire safety works across residential properties, working closely with residents, contractors and internal teams.

Your responsibilities will include:

• Contacting residents to arrange access for essential fire safety inspections and remedial works.
• Coordinating contractor appointments and ensuring outstanding works progress efficiently.
• Proactively following up on missed appointments, access difficulties and outstanding actions.
• Creating and updating works orders, maintaining accurate compliance records and monitoring deadlines.
• Liaising with internal teams and contractors to resolve issues and minimise delays.
• Supporting the wider team in achieving important fire safety and regulatory compliance targets.

What are we looking for?

We’re particularly keen to hear from candidates who have:

• Previous experience within fire safety administration, social housing or property compliance.
• A background in coordinating repairs, maintenance, inspections or contractor appointments.
• Strong telephone communication skills, with confidence engaging residents and handling challenging conversations.
• Excellent organisational skills, attention to detail and the ability to manage multiple priorities.
• A proactive, persistent approach to following up outstanding actions and resolving problems.
• Good IT skills and experience maintaining accurate records across different systems.
• A collaborative, solutions-focused attitude and a genuine commitment to customer safety.

Experience using housing management or compliance systems, such as Open Housing, would be particularly beneficial.

What’s in it for you?

• £28,500 annual salary
• Hybrid working arrangements.
• 37-hour working week, with potential overtime opportunities.
• Minimum 4-month temporary contract.
• Opportunity to contribute to an important, high-profile fire safety programme.
• Supportive and collaborative working environment.
• Valuable experience within a leading social housing organisation.
• Potential longer-term opportunities as the organisation continues to develop.

Interested?

If you have experience in fire safety, housing or property compliance and are looking for an opportunity where your organisational skills and proactive approach can make a genuine difference, we’d love to hear from you!