FinTech Implementation Lead

FoundryOS; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

25 days holiday

Birthday day off

Workplace Pension Scheme

Private Medical Insurance

Private Dental Insurance

Group Income Protection

Group Life Assurance

24-hour mental health support

Equity Scheme (coming soon!)

Job summary

FoundryOS is seeking an experienced implementation and delivery expert to lead multi-client platform rollouts in the fintech space. You will handle system configuration, data migrations, and integrations, collaborating with client IT and business users to deliver high-quality outcomes.

You will drive end-to-end projects, shape the implementation playbooks, and work with product and engineering to align roadmaps with client needs. This role offers flexible hybrid working in London and beyond.

Responsibilities

• Lead end-to-end implementation projects for new clients - from discovery, solution design, implementation and launch.
• Contribute to our growth targets by delighting clients and ensuring implementation targets are met.
• Act as the primary technical and operational liaison for client teams, translating their requirements into tailored platform setups without unnecessary complexity.
• Balance technical, compliance and commercial considerations for us and our clients.
• Build, document, and continuously improve implementation playbooks for repeatability and quality.
• Support technical integrations (APIs, migrations, integrations with other systems) with a hands-on approach - troubleshoot and resolve issues.
• Train client teams, ensuring they’re confident using and administering the platform.
• Collaborate with product and engineering teams to shape priorities and advocate for client needs.
• Help shape our Implementation function from scratch: tools, metrics, knowledge bases, and best practices.

Job description

FoundryOS is seeking an experienced implementation and delivery expert to lead multi-client platform rollouts in the fintech space. You will handle system configuration, data migrations, and integrations, collaborating with client IT and business users to deliver high-quality outcomes.

You will drive end-to-end projects, shape the implementation playbooks, and work with product and engineering to align roadmaps with client needs. This role offers flexible hybrid working in London and beyond.