Finnish-Speaking Patient Support Specialist

MiniMed Group; Watford; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits

Job summary

MiniMed Group in Watford, UK is seeking a Finnish-speaking Customer Service Representative to provide product support to patients using our diabetes care devices. You will work with a multilingual team to deliver empathetic, accurate assistance on order entry, delivery status and troubleshooting.

The role requires strong English and Finnish communication, 1–2 years in customer service, and the ability to multitask across systems while maintaining high call quality.

Qualifications

• Fluency in Finnish and English, both written and spoken.
• 1–2 years of customer service experience or related education.
• Ability to multitask across systems while maintaining accuracy.

Responsibilities

• Provide product support to patients using MiniMed devices and respond to order entry and delivery status inquiries.
• Document patient feedback and troubleshooting performed during calls.
• Maintain call quality standards and manage time with follow-ups and administrative tasks.
• Act as a liaison between sales staff and technical teams.

Skills

Finnish language (written & spoken)

English language (written & spoken)

Job description

MiniMed Group in Watford, UK is seeking a Finnish-speaking Customer Service Representative to provide product support to patients using our diabetes care devices. You will work with a multilingual team to deliver empathetic, accurate assistance on order entry, delivery status and troubleshooting.

The role requires strong English and Finnish communication, 1–2 years in customer service, and the ability to multitask across systems while maintaining high call quality.