Financial Wellbeing Adviser (Seaview Partnership) (Citizens Advice 1066)

East Sussex County Council; Lewes; On-site; GBP 24,000 - 30,000; Full time

Job summary

Citizens Advice 1066 is seeking a compassionate Financial Wellbeing Adviser to work with Seaview Project, supporting people who are homeless or at risk of homelessness. You will deliver practical advice to improve financial wellbeing and maximise income.

In partnership with Seaview staff and housing providers, you will carry out holistic assessments, develop support plans, and advocate for clients to access specialist services.

Qualifications

• Knowledge of welfare benefits, debt and financial inclusion.
• Experience supporting vulnerable adults through advice or casework.
• Understanding homelessness, poverty and social exclusion.

Responsibilities

• Provide advice and casework on welfare benefits, debt, budgeting and financial capability.
• Support clients to maximise income through benefits, grants and other financial assistance.
• Help people manage rent, household bills and debts to maintain stable housing.
• Carry out holistic assessments and develop support plans.
• Work collaboratively with Seaview, housing providers and other local services.
• Advocate on behalf of clients and help them access specialist support.
• Maintain accurate records and contribute to high-quality service delivery.

Skills

Welfare benefits knowledge

Debt support

Financial inclusion

Advocacy

Job description

Job Description

Salary: £26,927 per annum (pro rata for part-time hours)

Contract type: Permanent

Working pattern: Full-time or part-time

Closing date: Friday 16 October 2026

Interview date: To be announced

Join Citizens Advice 1066 to help people build a more secure future

Citizens Advice 1066 is looking for a compassionate and motivated Financial Wellbeing Adviser to work in partnership with Seaview Project, supporting people who are experiencing homelessness, at risk of homelessness, or moving into settled accommodation.

This is an opportunity to join two well-established local organisations working together to help some of the most vulnerable people in our community. By providing practical advice, support and advocacy, you'll help clients improve their financial wellbeing, maximise their income, manage debt and develop the skills needed to maintain independent living.

About the role:

Working closely with Seaview staff, housing providers and partner agencies, you'll deliver specialist financial inclusion support using a person-centred and trauma-informed approach. You'll build trusted relationships with clients facing a range of challenges, including homelessness, poor mental health, substance misuse, social exclusion and financial hardship.

What you'll be doing:

• Providing advice and casework on welfare benefits, debt, budgeting and financial capability.
• Supporting clients to maximise income through benefits, grants and other financial assistance.
• Helping people manage rent, household bills and debts to maintain stable housing.
• Carrying out holistic assessments and developing support plans.
• Working collaboratively with Seaview, housing providers and other local services.
• Advocating on behalf of clients and helping them access specialist support.
• Maintaining accurate records and contributing to high-quality service delivery.

We're looking for someone who:

• Has knowledge of welfare benefits, debt and financial inclusion.
• Has experience supporting vulnerable adults through advice, support or casework.
• Understands the challenges associated with homelessness, poverty and social exclusion.
• Can build trust and engage effectively with people who may be reluctant to access support.
• Has strong communication, organisational and advocacy skills.