Financial Wellbeing Adviser

Citizens Advice BANES; St Leonards; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

31 days annual leave inclusive of bank

Training and development opportunities

Supportive and inclusive workplace

Job summary

Citizens Advice 1066 is seeking a Financial Wellbeing Adviser to support local people with money management, energy advice, and digital inclusion skills in St Leonards-on-Sea.

You will deliver practical money guidance, help clients budget, tackle fuel poverty, assist with online access, and build partnerships while maintaining records. This role offers 31 days leave pro rata for part-time, training opportunities and an inclusive workplace.

Qualifications

• Experience delivering financial, energy or consumer advice.
• Understands the challenges faced by people in financial hardship.
• Strong communication and engagement skills.
• Confident using IT systems and digital tools.
• Able to work independently and manage workload.
• Enjoys helping people develop new skills and confidence.
• Committed to inclusion and community support.

Responsibilities

• Delivering financial capability advice and support
• Helping clients improve money management and budgeting skills
• Providing energy advice and support to tackle fuel poverty
• Supporting digital inclusion and helping people access online services
• Building relationships with community partners
• Maintaining accurate records and monitoring information
• Promoting financial resilience and wellbeing across local communities

Skills

Financial advice

Energy advice

Digital skills

Communication

Independent working

Job description

Salary £26,927 per annum (pro rata for part-time hours)

Location St Leonards-on-Sea, with travel across East Sussex

Empower people to improve their financial wellbeing

Citizens Advice 1066 is looking for a Financial Wellbeing Adviser to support local people with money management, energy advice and digital inclusion skills. This is a rewarding role where you'll help individuals build confidence, reduce financial hardship and develop long-term financial resilience.

You’ll work with people from a variety of backgrounds, delivering practical advice and guidance that helps them make informed financial decisions and access the support available to them.

What you'll be doing

• Delivering financial capability advice and support
• Helping clients improve money management and budgeting skills
• Providing energy advice and support to tackle fuel poverty
• Supporting digital inclusion and helping people access online services
• Building relationships with community partners
• Maintaining accurate records and monitoring information
• Promoting financial resilience and wellbeing across local communities

We're looking for someone who:

• Has experience delivering financial, energy or consumer advice
• Understands the challenges faced by people experiencing financial hardship
• Has strong communication and engagement skills
• Is confident using IT systems and digital tools
• Can work independently and manage their workload effectively
• Enjoys helping people develop new skills and confidence
• Shares our commitment to inclusion and community support

What we offer

• 31 days annual leave including bank holidays (rising with service). Pro rata for part-time.
• Training and development opportunities
• A supportive and inclusive workplace

If you're passionate about helping people improve their financial wellbeing and want to work for an organisation that changes lives every day, we'd love to hear from you.