Finance Transformation: Target Operating Model Lead

The Crown Estate; Greater London; On-site; GBP 90,000 - 125,000; Full time

Benefits offered by this job

Competitive salary

Pension

Flexible working

Family policies

Private healthcare

Life and critical illness cover

28 days holiday

Job summary

The Crown Estate is seeking a Target Operating Model Lead to design and implement a new Finance TOM, shaping future operating models and governance structures. You will partner with a third-party consultant, HR and Finance leaders to deliver a sustainable, technology-enabled organisation.

Leading the TOM workstream, you will drive future-state structures, capability frameworks and transition plans, ensuring effective adoption and continuous improvement across the finance function.

Qualifications

• Significant experience designing and implementing Target Operating Models within Finance or other complex corporate functions.
• Great understanding of organisational design principles, including operating structures, role design, spans and layers, capability frameworks and accountability models.
• Proven experience managing consulting partners and driving high-quality delivery outcomes.
• Experience leading large-scale organisational transformation, people transition or redesign programmes.
• Excellent knowledge of Finance operating models, processes and future digital Finance capabilities.
• Experience developing service delivery frameworks, governance models and performance management structures.
• Great stakeholder management skills with the ability to influence senior leaders and build alignment across diverse groups.
• Ability to navigate ambiguity and create clarity in fast-paced transformation environments.
• Excellent analytical, problem-solving and decision-making skills.

Responsibilities

• Leading the Target Operating Model workstream and acting as the primary counterpart to external consulting partners.
• Challenging and shaping organisational design proposals to ensure alignment with Finance Transformation objectives.
• Driving the development of future-state organisational structures, role profiles, capability frameworks and accountability models.
• Identifying capability gaps and partnering with HR to create skills, learning and workforce development strategies.
• Ensuring Finance is equipped with the capabilities required for a modern, technology-enabled future, including automation, analytics and business partnering.
• Developing and executing transition plans to move from the current operating model to the future-state organisation.
• Supporting organisational change activities, consultation processes and people transition programmes.
• Designing service delivery frameworks, shared service models, centres of excellence and ways of working where appropriate.
• Establishing governance structures, decision-making forums, accountability frameworks and performance management approaches.
• Defining KPIs, service measures and reporting frameworks to monitor success and drive continuous improvement.
• Managing stakeholder engagement across Finance, HR, Technology and the wider business.
• Preparing recommendations, insights and decision papers for programme boards, steering committees and senior leadership teams.

Skills

TOM design

Finance transformation

Stakeholder management

Leading consulting partners

Organisational design

Change management

Digital finance

Performance management

Analytical thinking

Tools

ERP systems

Job description

The Crown Estate is seeking a Target Operating Model Lead to design and implement a new Finance TOM, shaping future operating models and governance structures. You will partner with a third-party consultant, HR and Finance leaders to deliver a sustainable, technology-enabled organisation.

Leading the TOM workstream, you will drive future-state structures, capability frameworks and transition plans, ensuring effective adoption and continuous improvement across the finance function.