Finance Target Operating Model Lead: Transformation & Change

Jobtailor; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

The Crown Estate seeks a senior Finance Transformation expert to lead the Target Operating Model workstream and partner with external consulting teams to shape a future-ready finance organisation.

You will design future-state structures, capability frameworks, governance models and performance measures; drive transition plans and organisational change, supported by ERP/finance technology initiatives to enable efficiency and smart partnering.

Qualifications

• Significant experience designing and implementing Target Operating Models within Finance or other complex corporate functions.
• Great understanding of organisational design principles, including operating structures, role design, spans and layers, capability frameworks and accountability models.
• Proven experience managing consulting partners and driving high-quality delivery outcomes.
• Experience leading large-scale organisational transformation, people transition or redesign programmes.
• Excellent knowledge of Finance operating models, processes and future digital Finance capabilities.
• Experience developing service delivery frameworks, governance models and performance management structures.
• Great stakeholder management skills with the ability to influence senior leaders and build alignment across diverse groups.
• Ability to navigate ambiguity and create clarity in fast-paced transformation environments.
• Excellent analytical, problem-solving and decision-making skills.
• Experience working within shared service, centre of excellence or global delivery environments.

Responsibilities

• Lead the Target Operating Model workstream and act as the primary counterpart to external consulting partners.
• Challenge and shape organisational design proposals aligned with Finance Transformation objectives.
• Drive development of future-state organisational structures, role profiles, capability frameworks and accountability models.
• Identify capability gaps and partner with HR on skills, learning and workforce development strategies.
• Ensure Finance has capabilities for a modern, technology-enabled future, including automation, analytics and business partnering.
• Develop and execute transition plans from the current operating model to the future-state organisation.
• Support organisational change activities, consultation processes and people transition programmes.
• Design service delivery frameworks, shared service models, centres of excellence and ways of working where appropriate.
• Establish governance structures, decision-making forums, accountability frameworks and performance management approaches.
• Define KPIs, service measures and reporting frameworks to monitor success and drive continuous improvement.
• Manage stakeholder engagement across Finance, HR, Technology and the wider business.
• Prepare recommendations, insights and decision papers for programme boards, steering committees and senior leadership teams.
• Lead implementation of the approved Finance Target Operating Model, overseeing people transitions, governance structures, service frameworks and performance management mechanisms.
• Help create a modern Finance organisation that delivers efficiency and supports The Crown Estate's future ambitions.

Tools

ERP Systems

Finance Technology

Job description

The Crown Estate seeks a senior Finance Transformation expert to lead the Target Operating Model workstream and partner with external consulting teams to shape a future-ready finance organisation.

You will design future-state structures, capability frameworks, governance models and performance measures; drive transition plans and organisational change, supported by ERP/finance technology initiatives to enable efficiency and smart partnering.