Finance Tech Support Specialist - Onboarding & Issues (Equity)

Hatched Recruitment Group; Bournemouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is looking for a Technical Finance Support Agent to support customers using accounting software. This role involves troubleshooting issues, guiding users during setup, and contributing to documentation. The ideal candidate has strong customer service skills and a finance background, thriving in a fast-paced tech environment. Full-time with competitive salary and benefits.

Benefits

Competitive salary

Equity

Benefits

Top workplace recognition

Qualifications

• Strong finance or accounting background is essential.
• Hands-on experience with accounting or finance systems is a plus.
• Excellent communication skills for customer interaction.

Responsibilities

• Be the first point of contact for customer queries.
• Troubleshoot and resolve issues with accounting software.
• Guide customers through system setup and usage.

Skills

Customer service

Problem-solving

Knowledge of accounting systems

Job description

A leading recruitment agency is looking for a Technical Finance Support Agent to support customers using accounting software. This role involves troubleshooting issues, guiding users during setup, and contributing to documentation. The ideal candidate has strong customer service skills and a finance background, thriving in a fast-paced tech environment. Full-time with competitive salary and benefits.