Finance Team Manager/SME

UK Shared Business Services Ltd; Swindon; Hybrid; GBP 31,000 - 38,000; Full time

Job summary

UK Shared Business Services Ltd in Swindon, Newport, or Stockton-On-Tees is seeking a Finance Team Manager/SME to lead a large finance team and drive performance to meet SLAs and delivery targets.

The role requires extensive SME knowledge, strong coaching, and experience with ERP systems such as Workday and Oracle. Successful candidates will support audits, drive continuous improvement, and work with stakeholders at various levels.

Qualifications

• Proven track record in a Finance role (AP, payments, expenses)
• Experience managing a performance-driven team
• Ability to develop measurable goals and objectives for the team

Responsibilities

• Lead and manage a large finance team to meet SLAs and delivery targets
• Act as SME and resolve complex queries with escalation processes
• Collaborate with stakeholders and senior leaders to improve service delivery
• Review processes and implement continuous improvement initiatives
• Check and approve online banking and BACS payments
• Provide training and update desk notes within own area of expertise
• Support audit queries and fieldwork where required

Skills

Team leadership

Finance experience

Data analysis

ERP knowledge

Stakeholder management

Tools

Workday

Oracle

Job description

Finance Team Manager/SME

Swindon, Newport, or Stockton-On-Tees

Band D - £34,101

It’s an exciting time to be part of UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation.

As we continue our transformation journey, we are now seeking experienced, self-motivated finance managers or SME’s to fill a number of operational management roles which focus on team management and performance delivery. The roles are pivotal to achieving and driving successful service delivery and achieving SLAs and delivery targets. You will lead, motivate, and support a large team delivering a variety of complex workstreams.

Duties will include, but are not limited to the following:

• Provide effective management to ensure the delivery of high-quality services to our clients and end users with responsibility for the achievement of SLAs, KPIs and other service delivery targets to deliver a consistently high-quality output.

• Enable, support, influence and motivate a large team to deliver consistently high levels of performance and continuous improvement.

• Effectively manage direct reports and influence the management of team members (People Manager) or act as an SME in your functional area

• Be responsible, and take ownership for, complex query resolution and the escalation processes within your team, providing advice and support where needed and acting as a subject matter expert point.

• Work collaboratively with stakeholders, senior leaders and colleagues to share knowledge and best practice and develop solutions to improve service delivery.

• Use service knowledge, skills and experience to review ways of working, identifying and implementing continuous improvement initiatives to ensure our service delivery is fit for the future.

• Ad hoc project work, working as a SME to support changes within the finance service.

• Key contact for audit queries and support for audit fieldwork

• Carry out training and take responsibility for writing and updating desk notes within own area of expertise.

• Work to continuously improve processes and create efficiencies.

• Checking and approval of online banking and BACS payments.

To do this role well you will need:

• A proven track record of working within a Finance role eg. Accounts payable, payments, expenses or similar
• Demonstrable experience of pro-actively managing a performance driven team
• Ability to develop measurable goals and objectives for the team
• Strong coaching and mentoring skills
• Excellent relationship management and stakeholder engagement
• Extensive SME knowledge in one of the required areas.
• Working knowledge of ERP systems, Workday, Oracle etc
• Ability to analyse, interpret and present data and Management Information
• Proactive problem solving and solutions focused with the ability to identify barriers and potential risks to service delivery and develop and implement effective solutions
• A passion for driving continuous improvements
• Focussed and driven to achieve success with the ability to confidently lead and motivate others
• Ability to face challenges proactively and be comfortable and confident dealing with a diverse range of customers at all levels.

Closing date for applications is Mon 5th October, with interviews taking place week commencing 12th October.

Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks.

We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.

We look forward to hearing from you.