Payroll/Pensions Coordinator

UK Shared Business Services Ltd; Swindon; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

UK Shared Business Services Ltd is hiring a Payroll Coordinator to manage end-to-end monthly payrolls for multiple clients from Swindon, Newport, or Stockton-On-Tees. You’ll handle complex queries, reconciliations, and statutory payments while coordinating with clients and internal teams.

Applicants should have payroll experience, CIPP or equivalent, GCSEs in Maths and English, and strong Excel skills. The role includes Security checks and potential travel between sites.

Qualifications

• Experience in payroll processing across multiple clients or large payrolls.
• Up-to-date knowledge of statutory payroll guidelines and best practices.
• Proficiency with Oracle Fusion or Workday.
• Strong Excel skills including V-lookups and pivot tables.
• Ability to explain payroll information to non-payroll colleagues.

Responsibilities

• Take ownership of one or more client payrolls, completing end-to-end monthly payroll processes.
• Resolve complex queries (including General Ledger) within SLAs.
• Calculate overpayments and statutory payments with appropriate guidance.
• Work with client stakeholders and third parties to respond to queries.
• Run payroll-related downloads, pension checks and cycle to work administration.
• Create settlements and ensure RTI submissions are completed.

Skills

Payroll processing

Excel (VLOOKUPs & Pivot Tables)

Attention to detail

Organisational skills

Problem solving

Communication

Supervisory experience

Education

GCSE Maths & English

CIPP qualification or equivalent

Tools

Oracle Fusion

Workday

Job description

Payroll Coordinator
Swindon, Newport, or Stockton-On-Tees
Band C - £26,406

It’s an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation.

We now have exciting opportunities within our Payroll Team. These are great roles for experienced payrollers to take the next step, utilising and increasing their experience across complex payroll activities, with responsibility across the entire process.

The payroll team provides the end-to-end payroll process for multiple clients across three different platforms amounting to in excess of 39,000 payslips monthly

Duties will include, but are not limited to, the following:

• Take ownership of one or more client payrolls completing the end-to-end monthly payroll processes
• Resolve complex and challenging queries (including General Ledger) through a variety of channels in line with agreed SLAs
• Calculate complex overpayments (e.g. across multiple tax years) – both manually and using QTax Pro4 and/or HMRC calculators
• Calculate and check statutory payments (SMP, ShPP, SSP etc) with legislative knowledge
• Work closely with the Client Stakeholders providing responses to complex queries and overpayments
• Run downloads of inbound ODEX tax notifications
• Perform pension checks and respond to pension queries both from the end users, stakeholders and pension providers
• Approve childcare voucher payments and administer Cycle to Work.
• Establish and maintain effective working relationships with client and internal teams (e.g. pensions team), external customers and third-party providers alike
• Peer check cash advances, P45, New Starter Checklist entries, 3rd party submissions (online and to Finance)
• Run monthly reporting requirements for client
• Process court orders
• Complete the roll-back and submission of RTI
• Create Settlement runs, submitting to the the Client for approval
  

To do this role well, you will need the following:

• Previous experience within a payroll department handling large or multiple payrolls
• CIPP qualification or equivalent level of payroll experience
• Educated to GSCE level or equivalent including Maths and English
• Working knowledge of up-to-date statutory payroll guidelines and best practice
• Experience of working with Oracle Fusion or Workday
• Strong Excel skills including V-lookups and pivot tables
• High level of attention to detail
• Strong organisational skills
• Adept at problem solving and comfortable working to deadlines
• Supervisory or coaching experience
• Ability to explain payroll information to non-payroll colleagues and end users
  

Closing date for applications is Mon 5th October, with interviews taking place week commencing 12th October.

Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks.

We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.

We look forward to hearing from you.