Finance Growth Partner — ERP Modernization & Renewals

United States Digital Space LLC; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Stock options

Paid annual leave & public holidays

Company off-sites

Job summary

United States Digital Space LLC is hiring for a strategic Customer Success role in London. You will own high-value relationships with multinational SaaS finance teams, driving adoption, renewals, and upsell. You’ll collaborate with AI agents to redesign workflows and maintain executive alignment.

You’ll manage expansions, communicate ROI, and shape how finance operates with our platform. This founding-type role offers equity potential and rapid growth in a fast-moving AI finance startup.

Qualifications

• 5+ years owning customers in account management or success roles with measurable outcomes.
• Ability to talk CFO language: multi-entity finance, ROI, adoption, and pushback when needed.
• Proven adoption and expansion experience, not just account maintenance.
• Structured approach to engagements with clear plans and priorities.
• Experience owning accounts and driving outcomes; familiarity with AI tools.
• Fluent English; additional European languages a plus.
• Finance or accounting background is a bonus.
• Experience in renewals/upsell, ideally in AI-focused professional services.

Responsibilities

• Own existing customer relationships and drive adoption, renewal and upsell.
• EnsureControllers, Finance Directors, and CFOs see the value delivered.
• Make finance the hero and help teams achieve their best work.
• Partner with Agentic Customer Engineers to maximize the platform usage.
• Spot at-risk engagements early and address issues proactively.
• Contribute learnings to an evolving playbook for the team.

Skills

Account management

Customer success

Upsell & renewal

Fluent English

Education

Finance or accounting background

Tools

AI tools usage

Job description

United States Digital Space LLC is hiring for a strategic Customer Success role in London. You will own high-value relationships with multinational SaaS finance teams, driving adoption, renewals, and upsell. You’ll collaborate with AI agents to redesign workflows and maintain executive alignment.

You’ll manage expansions, communicate ROI, and shape how finance operates with our platform. This founding-type role offers equity potential and rapid growth in a fast-moving AI finance startup.