Finance Administrator

Big Motoring World Group; Cannock Wood; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Bonus scheme

Job summary

Big Motoring World Group in Cannock is seeking a Finance Administrator to handle finance and insurance transactions in our showroom. You will provide a professional, friendly, and efficient service to customers purchasing vehicles, while ensuring accuracy and FCA compliance.

The role involves assisting customers with online finance applications, taking payments, maintaining records, and supporting the Finance Team. Weekend work and 40 hours per week are required, with a bonus scheme in place.

Qualifications

• Strong administration and interpersonal/communication skills.
• Exceptional customer service and a positive attitude.
• Willingness to learn F&I processes and products.
• Confidently communicate with a diverse customer base.
• Excellent time management and flexible working patterns.

Responsibilities

• Assist customers with completing online Finance Applications.
• Take accurate payment for vehicles and log data.
• Keep customers informed of the transaction process.
• Ensure FCA compliance and maintain accurate records.
• Display POS materials in all offices.
• Build relationships to encourage Trust Pilot reviews.
• Undertake administrative duties to support the Finance Team.
• Complete paperwork accurately and timely.
• Carry out other reasonable duties as required.

Skills

Administration

Interpersonal skills

Customer service

F&I processes

Time management

Job description

Finance Administator

Location: Cannock

Job Type: Full-time, weekend working will be required

Salary: £ 27,693.00 per year

Hours: 40 per week every weekend required.

Description

The Finance Assistants deal with all Finance and Insurance transactions for customers to complete the purchase of their vehicle within our Showroom. You will provide a professional, friendly and efficient service to our Customers when purchasing a vehicle, ensuring a positive Customer experience. We also offer a bonus scheme for our Financial Administrators.

Responsibilities

• To assist the Customer with completing online Finance Applications.
• To take accurate payment for vehicles sold.
• To ensure that Customers are kept informed of the transaction process.
• To ensure that duties are carried out diligently and within FCA compliance standards.
• To maintain accurate and up-to-date records, using Company systems to log data.
• To ensure that all point-of-sale materials are displayed in all offices.
• Build relationships with Customers with a view to receiving positive Trust Pilot Reviews, and repeat future business.
• To undertake administrative duties as required to support the Finance Team.
• Complete paperwork tasks efficiently and in a timely manner ensuring high levels of accuracy.
• To conduct any other reasonable duties as requested.

Essential Skills

• Strong administration and interpersonal/communication skills
• Exceptional customer service skills/a positive attitude to customer care
• Willingness to learn F&I processes, add-ons and products.
• A well-presented, confident individual who is comfortable communicating to a diverse customer base
• Effective time management and flexibility in working patterns needed