Field Telecoms Engineer – Van, Training & Career Growth

Flotek; Scotland; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Company van provided

EMI Share Equity Scheme

Job summary

Flotek, based in Fife, Scotland, is seeking a Telecoms Maintenance Engineer to support customers across Scotland and the North of England. The role is field-based with travel and occasional overnight stays.

You will install, maintain and troubleshoot hosted voice, telephony and connectivity solutions while delivering excellent customer service and ownership of incidents. Annual salary £32,000–£35,000 depending on experience, with a company van provided.

Qualifications

• Minimum 2 years in a telecoms, communications, MSP or field engineering role.
• Strong VoIP/hosted telephony experience.
• Understanding of SIP, RTP, NAT and networking fundamentals.

Responsibilities

• Diagnose and resolve on-site telephony, voice and connectivity issues.
• Deliver handset deployments, telephony installations and moves/adds/changes.
• Install and troubleshoot SIP trunks, broadband circuits, routers, switches and firewalls.
• Carry out proactive maintenance visits and site health checks.
• Coordinate with carriers, suppliers and Openreach engineers.
• Provide basic IT support for desktops, laptops, printers and MS 365 queries.
• Own incidents through to resolution, escalating where required.

Skills

VoIP

Hosted telephony

Networking fundamentals

Customer-facing

Independent workload management

Full UK driving licence

Tools

HaloPSA

ITGlue

Datto

Job description

Flotek, based in Fife, Scotland, is seeking a Telecoms Maintenance Engineer to support customers across Scotland and the North of England. The role is field-based with travel and occasional overnight stays.

You will install, maintain and troubleshoot hosted voice, telephony and connectivity solutions while delivering excellent customer service and ownership of incidents. Annual salary £32,000–£35,000 depending on experience, with a company van provided.