Field Telecoms Engineer – Van, Training & Career Growth

Flotek

Scotland

On-site

GBP 32,000 - 35,000

Full time

6 days ago
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Benefits offered by this job

Company van provided
EMI Share Equity Scheme

Job summary

Flotek, based in Fife, Scotland, is seeking a Telecoms Maintenance Engineer to support customers across Scotland and the North of England. The role is field-based with travel and occasional overnight stays.

You will install, maintain and troubleshoot hosted voice, telephony and connectivity solutions while delivering excellent customer service and ownership of incidents. Annual salary £32,000–£35,000 depending on experience, with a company van provided.

Qualifications

  • Minimum 2 years in a telecoms, communications, MSP or field engineering role.
  • Strong VoIP/hosted telephony experience.
  • Understanding of SIP, RTP, NAT and networking fundamentals.

Responsibilities

  • Diagnose and resolve on-site telephony, voice and connectivity issues.
  • Deliver handset deployments, telephony installations and moves/adds/changes.
  • Install and troubleshoot SIP trunks, broadband circuits, routers, switches and firewalls.
  • Carry out proactive maintenance visits and site health checks.
  • Coordinate with carriers, suppliers and Openreach engineers.
  • Provide basic IT support for desktops, laptops, printers and MS 365 queries.
  • Own incidents through to resolution, escalating where required.

Skills

VoIP
Hosted telephony
Networking fundamentals
Customer-facing
Independent workload management
Full UK driving licence

Tools

HaloPSA
ITGlue
Datto

Job description

Flotek, based in Fife, Scotland, is seeking a Telecoms Maintenance Engineer to support customers across Scotland and the North of England. The role is field-based with travel and occasional overnight stays.

You will install, maintain and troubleshoot hosted voice, telephony and connectivity solutions while delivering excellent customer service and ownership of incidents. Annual salary £32,000–£35,000 depending on experience, with a company van provided.

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