Field Technician (Previous Relevant Experince is Required)

JR United Kingdom; Plymouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading technology company is seeking a Field Technician in Plymouth to support public sector customers. The role involves installation, technical support, and incident management, requiring relevant experience and a willingness to travel. Join a team dedicated to delivering critical services and making a positive impact.

Benefits

Company Vehicle

Medical insurance

34 days holiday

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema and shopping

Qualifications

• Experience assisting with equipment installation using contract manuals.
• Technical support experience for installed solutions.
• Experience managing open incidents and workflow.

Responsibilities

• Assist with installation of equipment and materials.
• Provide technical support and manage incidents.
• Oversee workflow and utilization of resources.

Skills

Technical support

Installation assistance

Issue escalation

Incident management

IP experience

Network infrastructure knowledge

Job description

Job Title: Field Technician (Previous Relevant Experience Required), Plymouth

Client:

Telent

Location:

Plymouth, United Kingdom

Job Category:

Other

EU Work Permit Required:

Yes

Job Views:

11

Posted:

25.05.2025

Expiry Date:

09.07.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin as needed.

This is a great opportunity to work for a company delivering services to public sector customers and to contribute to keeping the country safe and saving lives.

We want to hear from you if you have:

• Experience assisting with the installation of equipment and materials using the latest contract manuals and procedural documents, ensuring quality and timeliness under the guidance of the Project Lead Engineer / Field Engineer.
• Technical support experience for installed solutions, including break/fix support.
• Experience escalating issues via Field Engineer / Senior Engineer to Problem Management for ongoing incidents.
• Daily review and management of open incidents, actively overseeing workflow and utilization.
• Ideally, IP experience and knowledge of network infrastructure products and PCs.

What Telent Offers:

A career at Telent offers opportunities across sectors, roles, technologies, and customers, allowing you to develop new skills and make an impact. We are committed to creating an inclusive culture that values diversity and ideas. We want everyone to feel they can be themselves and thrive at work.

Additional benefits include:

• Company Vehicle
• Medical insurance
• 34 days holiday, including public holidays, plus options to buy or sell five days annually
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in design, build, support, and maintenance of mission-critical communications and digital infrastructure in the UK. Our work connects communities and improves lives through innovative technology. Join our team of over 3,000 dedicated professionals committed to excellence.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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