Field Tech: Security & Fire Systems Support Engineer

CIA 2000 Ltd; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

CIA 2000 Ltd is seeking a full-time Technical Support Engineer in Greater Manchester. The role focuses on providing technical support, troubleshooting system issues, and ensuring optimal system performance.

The ideal candidate will have proficiency in technical support, strong analytical skills, and experience in customer service. This position offers the chance to work on advanced security systems in a collaborative, on-site environment.

Qualifications

• Proficiency in Technical Support and Troubleshooting to address system issues.
• Strong Analytical Skills to diagnose and resolve complex problems.
• Experience in Customer Support to provide excellent client interactions.

Responsibilities

• Provide prompt and effective technical support to clients.
• Resolve system-related issues through troubleshooting.
• Conduct detailed diagnostics to ensure systems run efficiently.

Skills

Technical Support and Troubleshooting

Analytical Skills

Customer Support

Organizational Skills

Multitasking Skills

Education

Relevant certifications in technical systems or electronics

Tools

Security and fire systems

Job description

CIA 2000 Ltd is seeking a full-time Technical Support Engineer in Greater Manchester. The role focuses on providing technical support, troubleshooting system issues, and ensuring optimal system performance.

The ideal candidate will have proficiency in technical support, strong analytical skills, and experience in customer service. This position offers the chance to work on advanced security systems in a collaborative, on-site environment.