Security Service Engineer

FS Recruitment Services; Manchester; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Company vehicle

On-call allowance scheme

Generous annual leave

Company pension plan

Job summary

FS Recruitment Services is seeking an experienced Security Maintenance Engineer to join our technical operations team in Manchester. You will conduct planned maintenance, routine servicing and fault diagnosis across CCTV, access control, intruder alarms, and fire detection systems on client sites.

You will act as the on-site technical contact, ensuring system performance, regulatory compliance and minimal downtime while supporting on-call duties and occasional system upgrades.

Qualifications

• Proven Maintenance/Service Engineer in electronic security.
• NVQ Level 3 in Security Systems or equivalent with valid safety certs.
• Full UK driving license.

Responsibilities

• Perform planned preventative maintenance (PPM) and reactive servicing across CCTV, Access Control, Intruder Alarm and Fire Detection systems.
• Diagnose faults and repair hardware, software, and cabling issues on integrated security subsystems.
• Ensure regulatory compliance and accurate documentation per NSI/SSAIB standards.
• Provide on-site customer service, training and detailed maintenance reports to client management.
• Participate in on-call rota for out-of-hours emergency support.
• Assist with small-works installations and firmware/software updates as required.

Skills

Attention to detail

Customer service

On-call readiness

Education

NVQ Level 3 in Security Systems

City & Guilds certification

CSCS / ECS health & safety certification

Tools

Hikvision

Axis

Lenel

Paxton

Texecom

Honeywell

Galaxy

Job description

Firer & Security Maintenance Engineer (security biased)

Location: Manchester

Position Type: Full-time

Salary: £40 - £50k

Role Overview

We are seeking an experienced and proactive Security Maintenance Engineer to join our technical operations team. In this role, you will be responsible for the planned preventative maintenance (PPM), routine servicing, fault diagnosis, and reactive repairs of integrated electronic security systems across key client sites. You will serve as a primary technical contact on-site, ensuring optimal system performance, regulatory compliance, and minimal operational downtime.

Key Responsibilities

• System Maintenance & Servicing: Execute scheduled PPM and reactive maintenance across CCTV (IP and analogue), Access Control, Intruder Alarm, and Fire Detection systems.
• Fault Diagnosis & Repair: Methodically investigate, diagnose, and resolve hardware, software, and cabling issues across all integrated security sub-systems.
• Compliance & Inspection: Perform routine testing in strict accordance with industry standards (e.g., NSI, SSAIB, BS 5839, BS 7858) and ensure all regulatory documentation is accurately completed.
• Client & Stakeholder Management: Provide high-quality customer service, offering technical support, operational training, and detailed maintenance reports to client management.
• Emergency Response: Participate in an on-call rota to deliver out-of-hours emergency support and rapid response for high-priority incidents.
• System Upgrades: Assist in small-works installations, firmware updates, software patches, and system reconfigurations as required.

Requirements & Qualifications

• Technical Experience: Proven track record as a Maintenance or Service Engineer within the electronic security industry.
• Core Systems Knowledge: Comprehensive understanding of major security platforms (e.g., Hikvision, Axis, Lenel, Paxton, Texecom, Honeywell, Galaxy).
• Networking & IT: Working knowledge of basic IP networking concepts (IP addressing, routers, switches, network video recorders).
• Certifications: Relevant industry qualifications (e.g., NVQ Level 3 in Security Systems, City & Guilds) and valid health and safety certifications (CSCS / ECS card).
• Compliance & Screening: Ability to pass full background screening and security vetting (BS 7858 / DBS check).
• Driving License: Full, clean UK/relevant driver's license.

Desirable Skills

• Basic understanding of fire alarm systems and emergency lighting maintenance.
• Experience working in high-security, critical national infrastructure (CNI), or corporate environments.
• Manufacturer certifications for specific access control or VMS platforms.

Benefits & Package

• Full training given on systems such as LenelS2 & Milestone
• Competitive base salary with overtime opportunities
• Company vehicle
• On-call allowance schemeGenerous annual leave plus bank holidays
• Company pension plan and ongoing professional training/certifications