Field Support Supervisor

Voyage-Care; Tendring; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Enhanced pay for evenings/weekends

Overtime premiums

Wagestream access

Blue Light Card discounts

GP helpline 24/7

Cash plans for family

Long service awards

Career development

Job summary

Voyage Care is seeking a Field Support Supervisor for the Clacton on Sea service. You will lead a team of care colleagues, develop person-centred plans and ensure high standards of support for people we assist.

Join a values-driven team with ongoing training, DBS checks, and opportunities for progression. You’ll work closely with management to maintain service quality and regulatory compliance.

Qualifications

• Experience supervising care staff and coordinating daily operations.
• Ability to develop and implement person-centred support plans.
• Experience conducting needs assessments and guiding care decisions.

Responsibilities

• Lead and mentor a team of care colleagues.
• Develop and implement individual care plans.
• Conduct care needs assessments and provide onboarding for new staff.
• Perform supervision, appraisals and competency assessments.
• Support medication competencies and audits.
• Attend multidisciplinary meetings and liaise with professionals.
• Maintain accurate records and prepare reports.
• Support day-to-day running of the service with management.

Skills

Supervisory experience

Care management

Team leadership

Person-centred approach

Communication skills

Education

Level 3 Diploma in Health & Social Care

Job description

Field Support Supervisor - Clacton on Sea

Join Voyage Care and Feel Valued

At Voyage Care, we know our colleagues are at the heart of everything we do. That's why we reward your dedication with:

• Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
• Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
• Wagestream, giving you the flexibility to draw upon up to 40% of your earned pay
• Funded Blue Light Card with hundreds of discounts at high street retailers and online stores
• 24/7/365 GP helpline for you and your family
• Access to cash plans that also cover your family members
• Enhanced retirement leave
• Long service awards
• Ongoing training, development and career progression opportunities

About the Role

We are currently looking for a passionate and dedicated Field Support Supervisor to join our friendly and supportive team at our Clacton on sea services.

This is a fantastic opportunity for an experienced care professional who is passionate about making a real difference to people's lives. You'll play a key role in supporting both the people we support and the colleagues who deliver outstanding care every day.

As a Field Support Supervisor, you'll work closely with the management team to ensure the highest standards of care and support are maintained across the service.

Your responsibilities will include:

• Supporting and leading a team of care colleagues
• Developing and implementing person-centred support plans
• Conducting care needs assessments
• Inducting, mentoring and supporting new team members
• Completing supervisions, appraisals and competency assessments
• Undertaking medication competencies and medication audits
• Attending multi-disciplinary meetings and liaising with professionals
• Completing reports and maintaining accurate records
• Supporting the day-to-day running of the service alongside the management team
• Regularly spending time with the people we support to ensure they are achieving their goals and living fulfilling lives

You may also be required to participate in the on-call rota, subject to the needs of the service.

What We're Looking For

We're looking for someone with both the right experience and the right values.

Ideally, you will have:

• Previous experience in a supervisory or care management role
• Level 3 Diploma in Health & Social Care (or equivalent)
• Experience supporting individuals with:
  • Autism
  • Learning disabilities
  • Complex mental health needs
  • Acquired brain injuries
  • Challenging behaviours
  • Traumatic backgrounds

Most importantly, you'll be passionate about empowering people to live as independently as possible while helping colleagues develop and grow within their roles.

Why Choose Voyage Care?

At Voyage Care, we celebrate individuality and encourage you to Be You.

We’re committed to helping our colleagues Grow Together through excellent training, ongoing support, development opportunities and clear career pathways. You'll join a sector-leading organisation where your contribution is recognised and valued every day.

If you're looking for a rewarding role where you can make a genuine impact on people's lives while developing your career, we’d love to hear from you.

All applicants and subsequent job offer will be subject to satisfactory DBS checks and references.

Some of our roles require male or female employees only. Where this is indicated, it is a genuine occupational requirement in accordance with the Equality Act 2010.