Field Supervisor

Home Instead; Deddington; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading home care provider in Deddington is seeking a dedicated individual to manage care consultations and provide essential support to clients. The ideal candidate will have experience in the care sector and be passionate about delivering high-quality care, supporting the independence of seniors in their homes. Responsibilities include conducting assessments, maintaining care records, and building relationships with clients and professionals. This role requires flexibility and strong communication skills, along with a commitment to safeguarding vulnerable adults.

Qualifications

• Experience managing care services and conducting assessments.
• Passion for delivering high-quality care independently.
• Ability to utilize and train others in care management technology.

Responsibilities

• Support care consultations and maintain client care plans.
• Conduct staff supervisions and quality assurance checks.
• Build relationships with clients and their families.

Skills

Experience in the care sector delivering personal care services

Good communication skills

Knowledge of health and social care regulations

Experience with care management technology

Flexibility to meet business needs

Tools

Microsoft Office

Google Suite

Job description

Our office was established in 2013 and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.

Job Description

The Role

• Support care consultations, service reviews and completing client support plans.
• Conduct staff supervisions and client QA’s.
• Create, update and audit client care plans and assist with digital care planning.
• Maintain accurate client and Care Professional records on Home Instead software and People Planner.
• Conduct client and Care Professional introductions.
• Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
• Carry out client reviews and action these accordingly.
• Support and mentor Care Professionals.
• Provide support to the Client Experience team.
• Maintain regular contact with clients and Care Professionals.
• Any other duties as directed by your line manager.
• Participate in on-call duties as required.
• Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
• Carry out any other duties deemed necessary for the successful operation of the business.

Qualifications

• Experience in the care sector delivering a wide range of personal care services.
• Experience in managing care services within an office role, including care planning and risks assessments.
• Experience of working with MAR sheets and medication in a supervisory role.
• Passionfor delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
• Knowledge and understanding of legislation and regulations specific to Health and Social Care.
• Good communication skills with the ability to build rapport quickly.
• Must be confident to use care management technology including providing support and training to Care Professionals.
• Must understand the importance of confidentiality working within current legislation.
• Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
• Must have full driving license and means of transport if required within the territory to visit clients.
• Be organised and flexible to meet the needs of the business.

Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Insteadis committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.This role is subject to DBS enhanced disclosure.