Care Operations Supervisor

Home Instead; Ealing; On-site; GBP 26,000 - 34,000; Full time

Job summary

A leading senior care provider in Ealing is seeking a dedicated care coordinator to support care consultations, maintain accurate records, and build relationships with clients and their families. The ideal candidate will have a Level 3 NVQ in Health and Social Care, experience in the care sector, and excellent communication skills. This role is crucial for ensuring high-quality care delivery and supporting a growing team. A full driving license is required as visits to client's homes are necessary.

Qualifications

• Experience in the care sector delivering personal care services.
• Experience of working with MAR sheets and medication in a supervisory role.
• Good working knowledge of IT systems and virtual communication platforms.

Responsibilities

• Support care consultations and service reviews.
• Maintain accurate client and Care Professional records.
• Build positive relationships with clients and their families.

Skills

Communication skills

Ability to build rapport

Driving license

Organizational skills

Flexibility

Confidentiality compliance

Education

Level 3 NVQ in Health and Social Care or equivalent

Tools

Microsoft Office

Google Suite

Care management technology

Job description

A leading senior care provider in Ealing is seeking a dedicated care coordinator to support care consultations, maintain accurate records, and build relationships with clients and their families. The ideal candidate will have a Level 3 NVQ in Health and Social Care, experience in the care sector, and excellent communication skills. This role is crucial for ensuring high-quality care delivery and supporting a growing team. A full driving license is required as visits to client's homes are necessary.