Field Care Supervisor | Lead Client Care & Teams (UK)

Home Instead; Harrogate; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Real Living Wage Employer

WorkPlacePension Scheme

Health Scheme

Employee Assistance WellbeingProgramme

Retail Discount Scheme

Bonus Scheme

Length of Service Rewards

Birthday Holiday

MOT annual check paid

Training and Development

Career Progression in a growingb us in

Job summary

Home Instead is a UK-based leader in non-medical home care and companionship for older people, helping them live independently at home. We deliver award-winning care with a strong reputation for quality and a focus on client and family support.

The role involves supporting care consultations, conducting staff supervision, updating care plans and maintaining accurate records, while building positive relationships with clients and professionals. DBS checks and safeguarding are part of the process.

Qualifications

• Level 3 NVQ in Health and Social Care or equivalent.
• Experience delivering personal care and supporting clients in their homes.
• Ability to use care management technology and maintain records.
• Confidentiality and knowledge of health and social care regulations.
• Proactive in safeguarding and promoting wellbeing of clients.

Responsibilities

• Support care consultations, service reviews and client care plans.
• Supervise staff and conduct client QA checks.
• Create, update and audit care plans and digital care records.
• Maintain accurate client and care professional records in the system.
• Build relationships with clients, families and professionals.
• Carry out client reviews and respond to actions.
• Mentor care professionals and provide on-going support.
• Participate in on-call duties and ensure care provision.

Skills

Good communication skills

Full driving license

Organised and flexible

IT literacy

Confidentiality

Education

NVQ Level 3 in Health and Social Care

Tools

Microsoft Office

Google Suite

Job description

Home Instead is a UK-based leader in non-medical home care and companionship for older people, helping them live independently at home. We deliver award-winning care with a strong reputation for quality and a focus on client and family support.

The role involves supporting care consultations, conducting staff supervision, updating care plans and maintaining accurate records, while building positive relationships with clients and professionals. DBS checks and safeguarding are part of the process.