Field Services Scheduler: Coordinate Engineers Urgent Jobs

Yorkshire; Long Lee; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

Yorkshire is seeking a Service Coordinator in Keighley to coordinate field engineers and manage both planned and reactive work. You will schedule engineers, prioritise urgent jobs and keep customers updated in a fast-paced service environment.

Working within a 24/7 service-based operation, the role requires strong organisational skills and proactive communication to ensure seamless service delivery and timely responses to client needs.

Qualifications

• Experience coordinating field engineers and managing planned/reactive work.
• Strong organisational and prioritisation skills.
• Ability to keep customers updated in a busy service environment.

Responsibilities

• Coordinate engineer schedules and workloads.
• Prioritise urgent jobs and allocate resources accordingly.
• Communicate delays and updates to customers and stakeholders.
• Support 24/7 service operations.

Skills

Field engineer coordination

Scheduling

Customer communication

Job description

Yorkshire is seeking a Service Coordinator in Keighley to coordinate field engineers and manage both planned and reactive work. You will schedule engineers, prioritise urgent jobs and keep customers updated in a fast-paced service environment.

Working within a 24/7 service-based operation, the role requires strong organisational skills and proactive communication to ensure seamless service delivery and timely responses to client needs.