Field Service Coordinator: Planned & Reactive Maintenance

Interaction Recruitment; Malton; On-site; GBP 28,000 - 32,000; Full time

Job summary

Interaction Recruitment is seeking a Service Coordinator in Malton, YO17, offering a 40-hour week from 08:00 to 17:00, with a salary of £28,000–£32,000. You will coordinate three core areas: PPM, reactive repairs and installations, while managing engineers' diaries and ensuring timely, quality service for clients.

Ideal candidates will have proven experience coordinating field engineers, handling planned and reactive workloads, and maintaining strong customer communication in a fast-paced

Qualifications

• Proven experience coordinating field engineers.

Responsibilities

• Coordinate and schedule planned maintenance, reactive repairs and installations.
• Manage engineer diaries, workloads and availability.
• Act as the first point of contact for clients, providing a professional and proactive service.
• Respond quickly to urgent and reactive requirements.
• Continuously reschedule resources as priorities change.
• Coordinate site surveys, quotations and installations.
• Liaise with purchasing, sales, suppliers and subcontractors.
• Manage jobs from initial enquiry through to completion.
• Ensure deadlines, customer expectations and commercial requirements are met.
• Support the smooth and efficient delivery of projects.

Skills

Scheduling

Customer service

Communication

Organisation

Job description

Interaction Recruitment is seeking a Service Coordinator in Malton, YO17, offering a 40-hour week from 08:00 to 17:00, with a salary of £28,000–£32,000. You will coordinate three core areas: PPM, reactive repairs and installations, while managing engineers' diaries and ensuring timely, quality service for clients.

Ideal candidates will have proven experience coordinating field engineers, handling planned and reactive workloads, and maintaining strong customer communication in a fast-paced