Field Services Engineer - Water

Parkside Recruitment; London Borough of Hounslow; Remote; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Company car

Job summary

Parkside Recruitment Ltd is seeking a Field Service Engineer to install, commission and service lab water purification systems across client sites in and around London. You will travel predominantly in West London, providing hands-on technical support, training, and customer-facing service with a focus on reliability and compliance.

The role requires an HNC or equivalent in Engineering/Science, 2+ years’ hands-on experience, and strong problem-solving and communication skills.

Qualifications

• Minimim HNC or equivalent, in either an Engineering or Scientific discipline.
• Technical Expertise: 2+ years' experience in a hands on engineering role.
• Problem Solving Skills: Ability to diagnose and troubleshoot issues efficiently.
• Customer focus: Excellent communication skills and customer-centric approach.
• Adaptability: Flexibility to travel and adapt to varying work environments.
• Team Player: Collaborative mindset and the ability to work independently.
• Experience: Previous field service experience is a plus, but not mandatory. Comprehensive training and onboarding will be provided.
• Generate leads for new hardware, consumables, accessories, and service contracts via the current CRM tool.

Responsibilities

• Installation & Commissioning: Install and commission lab water purification systems at client sites.
• Maintenance & Servicing: Regular maintenance to prevent downtime and ensure reliability.
• Repairs: Diagnose and repair issues quickly to minimize disruptions.
• Validation: Calibrate equipment to meet industry standards.
• Customer Support: Provide training and support to customers on system use.
• Travel: Travel around the West London area for client servicing.

Skills

Field service experience

Problem solving

Customer focus

Travel flexibility

Independent worker

Team player

Education

HNC or equivalent (Engineering/Science)

Tools

CRM tool

Job description

Field service engineer based London / M25 corridor

Car and excellent package provided

Will be remote based servicing and installing water purification systems to clients

Your Role

As a Field Service Engineer, you will be the technical backbone of our Life Science business. Your role is crucial in ensuring our customers receive the highest quality service and support.

Here's a Glimpse Of Your Exciting Responsibilities

• Installation & Commissioning: Expertly install and commission instrumentation, predominately lab water purification systems at various client sites, ensuring optimal performance from day one.
• Maintenance & Servicing: Perform regular maintenance and servicing to keep systems running smoothly, preventing downtime, and ensuring reliability.
• Repairs: Diagnose and repair any issues with precision and speed, minimizing disruptions for our clients
• Validation: Validate and calibrate equipment to ensure compliance with industry standards and client specifications.
• Customer Support: Provide exceptional support and training to customers, empowering them to utilise our systems to their full potential.
• Travel: Enjoy a dynamic role with travel predominantly around the West London area, offering new challenges and experiences every day.

Who You Are

• Minimimum HNC or equivalent, in either an Engineering or Scientific discipline.
• Technical Expertise: 2+ years' experience in a hands on engineering role.
• Problem Solving Skills: Ability to diagnose and troubleshoot issues efficiently.
• Customer focus: Excellent communication skills and customer-centric approach.
• Adaptability: Flexibility to travel and adapt to varying work environments.
• Team Player: Collaborative mindset and the ability to work independently.
• Experience: Previous field service experience is a plus, but not mandatory. Comprehensive training and onboarding will be provided.
• Generate leads for new hardware, consumables, accessories, and service contracts via the current CRM tool.