Field Services Engineer

Parkside Recruitment; Greater London; Remote; GBP 32,000 - 42,000; Full time

Job summary

Parkside Recruitment Ltd is seeking a Field Service Engineer in the London area, covering the M25 corridor. The role involves remote-based servicing and installing water purification systems for clients, with travel across West London.

You will be the technical backbone, ensuring service quality and client satisfaction. The ideal candidate has an HNC or equivalent in engineering/science, 2+ years hands-on field experience, and strong problem-solving and customer communication skills.

Qualifications

• Minimum HNC or equivalent in Engineering or Scientific discipline.
• 2+ years' hands-on engineering experience.
• Excellent problem solving and communication skills.
• Willingness to travel and adapt to different client sites.
• Experience with field service or installation is a plus; training will be provided.

Responsibilities

• Install and commission lab water purification systems at client sites.
• Perform regular maintenance and servicing to ensure reliability.
• Diagnose and repair issues to minimise downtime.
• Validate and calibrate equipment to industry standards.
• Provide customer training and after-sales support.

Skills

Field service experience

Customer focus

Problem solving

Travel flexibility

Team player

Independent worker

Clear communication

Education

HNC or equivalent in Engineering or Science

Tools

CRM system

Job description

Field Service Engineer based London / M25 corridor

Car and excellent package provided

Will be remote based servicing and installing water purification systems to clients

Your Role

As a Field Service Engineer, you will be the technical backbone of the clients Life Science business. Your role is crucial in ensuring customers receive the highest quality service and support.

Here’s a Glimpse Of Your Exciting Responsibilities

• Installation & Commissioning: Expertly install and commission instrumentation, predominately lab water purification systems at various client sites, ensuring optimal performance from day one.
• Maintenance & Servicing: Perform regular maintenance and servicing to keep systems running smoothly, preventing downtime, and ensuring reliability.
• Repairs: Diagnose and repair any issues with precision and speed, minimizing disruptions for our clients
• Validation: Validate and calibrate equipment to ensure compliance with industry standards and client specifications.
• Customer Support: Provide exceptional support and training to customers, empowering them to utilise our systems to their full potential.
• Travel: Enjoy a dynamic role with travel predominantly around the West London area, offering new challenges and experiences every day.

Who You Are

• Minimimum HNC or equivalent, in either an Engineering or Scientific discipline.
• Technical Expertise: 2+ years' experience in a hands on engineering role.
• Problem Solving Skills: Ability to diagnose and troubleshoot issues efficiently.
• Customer focus: Excellent communication skills and customer-centric approach.
• Adaptability: Flexibility to travel and adapt to varying work environments.
• Team Player: Collaborative mindset and the ability to work independently.
• Experience: Previous field service experience is a plus, but not mandatory. Comprehensive training and onboarding will be provided.
• Generate leads for new hardware, consumables, accessories, and service contracts via the current CRM tool.