Field Service Technician – Medical Wheelchair Equipment

Rosscare; Woking; On-site; GBP 27,000 - 38,000; Full time

Job summary

Ross Care in Surrey is seeking a Field Service Engineer to join our Surrey Wheelchair Service team. You will train in workshop reconditioning wheelchair equipment and then service, repair, and deliver chairs to service users and NHS departments, aiming for first-time fixes where possible.

You must hold a full UK driving licence, pass enhanced DBS, have basic electrical knowledge, and experience with face-to-face customer contact.

Qualifications

• Full UK driving licence is required.
• Enhanced DBS check is required.
• Basic electrical knowledge including 12v/24v DC systems is desirable.
• Face-to-face customer contact experience is preferred.

Responsibilities

• Deliver and collect wheelchairs to service users' homes and NHS departments.
• Service and repair wheelchairs in the field with aim of first-time fix.
• Complete accurate job cards and update administration system.
• Maintain vehicle cleanliness and stock levels of parts.
• Undertake out-of-hours duties as rostered.

Skills

Customer service

Communication

Safe driving

Education

Full UK driving licence

Enhanced DBS check

Basic electrical knowledge

Tools

Hand-held scanners

Job description

Ross Care in Surrey is seeking a Field Service Engineer to join our Surrey Wheelchair Service team. You will train in workshop reconditioning wheelchair equipment and then service, repair, and deliver chairs to service users and NHS departments, aiming for first-time fixes where possible.

You must hold a full UK driving licence, pass enhanced DBS, have basic electrical knowledge, and experience with face-to-face customer contact.