Field Service Technician – Maintenance (Casual, UK)

Focal Systems; Portsmouth; On-site; GBP 19,000 - 28,000; Part time

Benefits offered by this job

Paid Time Off

Pension

Job summary

Focal Systems is seeking a Field Service Technician to service and maintain camera hardware across customer sites in the Portsmouth area. This casual, zero-hours role involves travel to sites, occasional overnight work, and shifts that may include nights and weekends.

You will diagnose issues, install and configure equipment, conduct preventive maintenance, and ensure customer SLAs are met while keeping detailed records of tasks and time spent. A UK driving licence is required.

Qualifications

• Proven field service experience in installation or maintenance.
• Strong technical aptitude for hardware and software issues.
• Ability to use power tools and installation equipment.
• Excellent time management to meet shifts and KPIs.
• Good communication with supervisors and customers.

Responsibilities

• Onsite and offsite maintenance of camera hardware and related components.
• Perform routine preventative maintenance checks.
• Respond quickly to service calls and meet SLAs.
• Document work performed, parts used and time spent.
• Onboard/scanner products into the system as needed.
• Attend installations during night hours when required.
• Install Focal Systems product onto shelves, ceilings and other equipment.
• Operate power tools safely and efficiently during installations.
• Follow safety protocols and company procedures at all times.

Skills

Field service experience

Technical troubleshooting

Power tool proficiency

Driving licence

Time management

Job description

Focal Systems is seeking a Field Service Technician to service and maintain camera hardware across customer sites in the Portsmouth area. This casual, zero-hours role involves travel to sites, occasional overnight work, and shifts that may include nights and weekends.

You will diagnose issues, install and configure equipment, conduct preventive maintenance, and ensure customer SLAs are met while keeping detailed records of tasks and time spent. A UK driving licence is required.