Field Service Technician: Customer Care & Repairs

Countryside Partnerships PLC; Newcastle upon Tyne; Hybride; GBP 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

28 days holiday + UK bank holidays

Pension with Legal & General (employee

2 paid volunteer days per year

Résumé du poste

Vistry North East is seeking a Customer Service Technician to join our team in Newcastle, covering sites across the region. You will provide an exceptional customer care service, assist office-based staff, and offer technical advice on remedial solutions, carrying out repairs and ensuring works are completed on time and on the first visit.

We value in-person collaboration but support flexible working where possible; discuss any accessibility needs during the interview process and join a builder

Qualifications

• Provide excellent customer care to clients and customers.
• Offer clear technical advice on remedial solutions.
• Carry out repairs and ensure works are completed on time and on the first visit.

Responsabilités

• Provide an exceptional customer care service to all clients and customers.
• Assist office-based staff and offer technical advice regarding remedial solutions.
• Carry out repairs and complete works on time and within the first visit.

Connaissances

Customer service

Technical advisory

Repairs execution

Description du poste

Vistry North East is seeking a Customer Service Technician to join our team in Newcastle, covering sites across the region. You will provide an exceptional customer care service, assist office-based staff, and offer technical advice on remedial solutions, carrying out repairs and ensuring works are completed on time and on the first visit.

We value in-person collaboration but support flexible working where possible; discuss any accessibility needs during the interview process and join a builder