On-Site Multi-Skilled Customer Services Technician (Van)

Miller Homes Limited

Newcastle upon Tyne

Hybrid

GBP 26,000 - 32,000

Full time

3 days ago

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Benefits offered by this job

Company van

26 days annual leave + public holidays

Birthday off

10% bonus

Job summary

Miller Homes Limited in the North East invites an experienced Customer Services Technician to join our field team covering Newcastle and surrounding areas. You will perform multi-trade remedial tasks in occupied and unoccupied properties, upholding our high standards of customer service and safety.

You will liaise with the Central Office Hub for task status, maintain a smart appearance, and obtain customer sign-offs upon completion.

Qualifications

Experience in a similar role, ideally with another housebuilder.
Multi-skilled with knowledge of joinery, general labouring and bricklaying, plaster patching, painting and decorating.
Courteous, exemplary and efficient customer service at all times.
Able to form strong professional relationships and liaise regularly with different disciplines within the business to assist you achieve your daily goals.

Responsibilities

Carry out work diligently and safely in line with the company SH&E Management System.
To liaise directly with the Central Office Hub to provide status reports of on-going and completed tasks.
Always be of smart appearance and ensuring having the relevant footwear, and protection to the same, appropriate to the task assigned to, prior to entering and working in occupied properties.
To obtain signed satisfaction/completion notifications from our customers following completion of remedial tasks, where possible.