Field Service Technician

Markem-Imaje; Sheffield; Ibrido; GBP 35.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus scheme

Company car

Merit-based annual pay rise

Growth opportunities in international環

Descrizione del lavoro

Markem-Imaje is seeking a Field Service Technician to cover customers across South Yorkshire and surrounding regions. This on-site role demands hands-on electrical and mechanical troubleshooting along with installation, commissioning, service and repair of our marking equipment.

The successful candidate will travel to customer sites within the regional area and occasionally nationally, complete detailed service reports, promote MI service products, and foster strong customer relationships while

Competenze

• Experience as a Field Service Engineer or Technical Service Engineer in industrial/manufacturing sectors.
• UK Driving Licence required.
• Willingness to travel regionally within South Yorkshire and nationally as needed.

Mansioni

• Install, commissioning, service and repair of Markem-Imaje equipment.
• Provide training as needed to customers or colleagues.
• Complete accurate service reports with time, parts, fault/solution codes and base data.
• Actively promote MI service products to customers.
• Travel to customer sites within regional area with occasional national travel.
• Build strong relationships with customers and deliver first-class service.
• Attend technical training to continuously develop product knowledge.

Conoscenze

Electrical troubleshooting

Mechanical troubleshooting

Field service experience

Driving licence

Formazione

Electrical/Mechanical Engineering Certifications

Descrizione del lavoro

## Field Service TechnicianApply: Onsite: Manchester, Manchester, UK: Sheffield: Full time: Posted Today: JR101727Dover Imaging & Identification (DII) is a segment of Dover Corporation that includes the following brands: Markem-Imaje, Blue Bite, Solaris Laser, Systech, MS Printing Solutions and JK Group. We design, manufacture and deliver industrial equipment, consumables, software and services solutions for the marking & coding, consumer engagement, product traceability, authentication, and digital textile printing markets.With more than 40 offices and over 3,000 employees worldwide, DII has a presence in +28 countries and offers numerous job opportunities globally. If you're looking for an international, multidisciplinary and collaborative environment that offers a world of opportunities, come join us at DII.**The Role:** As Technical Service Engineer you will be a part of our technical service team, providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment. This is a field-based role covering customers around the **South Yorkshire.** **What you will do:** * Perform Installation, Commissioning, Service and Repair of our equipment* Perform training, both internally and externally where needed* Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation* Actively promote M-I service products to our customers* Travel to customers site within your regional area along with occasional travel nationally to attend training events and meetings* Build strong relationships with our customers by delivering first class customer service* Attend technical training to continuously develop product knowledge and skills **What you need to have:** * Experience as a Field Service Engineer or Technical Service Engineer in the industrial or manufacturing sectors, with a strong focus on Electrical/Mechanical technical troubleshooting* **Full UK Driving License*** Proven ability to assess technical situations, diagnose issues, and provide proactive, effective solutions* Skilled in adhering to procedures while efficiently managing time and tasks in a dynamic environment* Proficient in managing multiple tasks simultaneously without compromising quality* Certifications in Electrical/Mechanical Engineering, Networking, Software, or related fields are a plus, though not required* In-depth knowledge of technical products, particularly those similar to MI's product range, is an advantage but not essential **What we offer:*** Bonus scheme* Company car* Performance based yearly merit increase* Growth opportunities & international environment**You’ll only be the right candidate if you are aligned to our values and culture:** * Collaborative entrepreneurial spirit* Winning through customers* High ethical standards, openness and trust* Expectations for results* Respect and value people If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you. Location: **Sheffield**All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.