Field Service Specialist

yohrs.co.uk; St Albans; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated NOC Field Service Specialist to ensure the reliability of their EV charging network. In this role, you will monitor and maintain the charger network, manage the UK Assets Database, and collaborate with teams to enhance performance through data-driven insights. The ideal candidate will have a strong background in electrical components, excellent communication skills, and a proactive approach to problem-solving. Join a forward-thinking company committed to innovation in renewable energy and make a meaningful impact in the EV industry.

Qualifications

• 2 years of experience in a similar role in the Mechanical & Electrical or EV Industry.
• Understanding of Electrical components used on EV installations.

Responsibilities

• Monitor and conduct maintenance of the charger network.
• Manage UK Assets Database and develop analytic dashboards.

Skills

Customer service skills

Communication skills

Analytical skills

Process optimization

Asset management

Reporting and presentation skills

Education

GCSE standard or Electrical based City & Guild Qualification

Job description

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Headlines:

NOC Field Service Specialist - EV Charging

Office based St Albans

We are working with a global CPO to hire an NOC and Field Service Specialist.

You'll be responsible for monitoring and conducting maintenance (both preventative and reactive) of the charger network installed base, to ensure customers can trust the reliability of the Charging Network. You will also be responsible for managing and using the UK Assets Database and to collaborate with the wider team to develop analytic dashboards and reports to improve performance and reliability.

What you'll need:

• Educated to GCSE standard or Electrical based City & Guild Qualification.
• Must have 2 years of experience in a similar role in the Mechanical & Electrical or EV Industry.
• An understanding of Electrical components used on EV installations.
• Customer service and communication skills, both written and verbal as you will support key client customer meetings and liaise with external contractors.
• Asset management experience and expertise to improve the network performance, using data, dashboards and databases to drive performance improvement and cost reduction.
• Analytical and reporting skills to monitor and improve network performance
• Process optimization skills.
• Reporting and presentation skills
• Proactive attitude, with the ability to independently lead projects and implement improvements.
• A builder: someone that enjoys and is challenged by creating processes in a chaotic and unstructured environment.
• A real Team Player.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Industries

  Services for Renewable Energy, Motor Vehicle Manufacturing, and Appliances, Electrical, and Electronics Manufacturing

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