Field Service Supervisor

JR United Kingdom; Greater London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player in renewable energy is seeking a Field Service Supervisor to lead a dynamic team in the maintenance of Battery Energy Storage Systems. This role is pivotal in ensuring the successful execution of preventative and corrective maintenance tasks, while also managing client relationships and coordinating site activities. The ideal candidate will have extensive experience in service environments, particularly within renewable energy, and will thrive in a role that demands both technical expertise and leadership. Join a forward-thinking company committed to sustainability and innovation, and play a crucial role in shaping the future of energy storage solutions.

Qualifications

• Minimum 2 years in a Team Leader/Supervisor role.
• 5+ years in a service environment, preferably renewable energy.
• Excellent communication and MS Office skills.

Responsibilities

• Lead and assign tasks to Service Technicians.
• Manage client interactions and service delivery.
• Oversee maintenance of Battery Energy Storage Systems.

Skills

Team Leadership

Electrical Technician

BESS Equipment Knowledge

SCADA Experience

MS Office Proficiency

Communication Skills

Education

Electrical Technician Qualification

Construction Skills Certification Scheme

Tools

CMMS Software

Job description

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e-STORAGE is a subsidiary of Canadian Solar and a leading company specializing in the design, manufacturing, and integration of battery energy storage systems for utility-scale applications. The Company offers its own proprietary LFP battery solution, comprehensive EPC services, and innovative solutions aimed at improving grid operations, integrating clean energy, and contributing to a sustainable future. e-STORAGE has successfully implemented over 3.3 GWh DC of battery energy storage solutions in various locations, including the United States, Canada, the United Kingdom, and China. This significant accomplishment solidifies e-STORAGE's position as a key player in the global energy storage integration industry. Currently, the Company operates two fully automated, state-of-the-art manufacturing facilities with an annual production capacity of approaching 20 GWh. e-STORAGE is fully equipped to continue providing high-quality, scalable energy storage solutions and contribute to the widespread adoption of clean energy.

For additional information about e-STORAGE, visit www.csestorage.com

Canadian Solar was founded in 2001 in Canada and has been listed on NASDAQ since 2006. It is now one of the world's largest solar technology and renewable energy companies. Canadian Solar is a leading manufacturer of solar photovoltaic modules, provider of solar energy and battery storage solutions, and developer of utility-scale solar power and battery storage projects with a geographically diversified pipeline in various stages of development. Over the past 22 years, Canadian Solar has successfully delivered over 102 GW of premium-quality, solar photovoltaic modules to customers across the world. Likewise, since entering the project development business in 2010, Canadian Solar has developed, built, and connected over 9 GWp of solar power projects and over 3 GWh of battery storage projects across the world. Currently, the Company has approximately 700 MWp of solar power projects in operation, 8 GWp of projects under construction or in backlog (late-stage), and an additional 17 GWp of projects in advanced and early-stage pipeline. In addition, the Company has a total battery storage project development pipeline of 52 GWh, including approximately 2 GWh under construction or in backlog, and an additional 50 GWh at advanced and early-stage development. Canadian Solar is one of the most bankable companies in the solar and renewable energy industry.

For additional information about Canadian Solar, visit www.canadiansolar.com

Position Title: Field Service Supervisor

Department: Project Implementation

Entity: CS e-Storage

Reports To: Sr Service Manager

Location: Glasgow, Edinburgh, Leeds, Manchester, UK Position

Summary:

The Field Service Supervisor (UK) will be an integral part of the service team, leading the Snr Service and Service Technicians to successfully complete preventative and corrective maintenance of CSI Energy Storage’s Solbank Storage Power Block (SPB). The individual will also be responsible for fulfilling obligations under Long Term Service Agreements (LTSA’s) for Battery Energy Storage System (BESS) projects. In addition to technical responsibilities, the Field Service Supervisor will play a key role in client management, ensuring RAMS approvals are in place, supporting the SR Service Manager, and liaising with the BESS Planning Coordinators to plan works, schedule outages, and onboard new sites. The successful candidate must be able to travel and complete tasks at various project sites throughout the UK.

Experience with BESS or renewable power generation equipment in a service environment is required.

Responsibilities:

• Lead and assign tasks to Snr Service and Service Technicians

• Provide hands-on support and technical guidance to the team.

• Coordinate site visits for Snr Service and Service Technicians to complete scheduled tasks.

• Oversee and execute preventative and corrective maintenance of SPBs, ensuring warranty compliance.

• Manage client interactions related to RAMS approvals and service delivery.

• Work closely with the BESS Planning Coordinators to schedule and plan outages and site work.

• Support the SR Service Manager and ensure seamless service execution.

• Facilitate onboarding of new BESS sites, including integration into service operations

• Fulfill LTSA obligations for BESS equipment, including: o Energy Storage Cabinets (ESCs) o Power Conversion Stations (PCS) o Ring Main Units (RMUs) / Switchgear o Transformers o SCADA and networking devices

• Provide onsite diagnostics, troubleshooting, and hands-on support to maintain equipment and meet availability and capacity guarantees.

• Supervise subcontractors as required on site.

• Assist in the development and refinement of standard operating procedures and service processes.

• Ensure accurate and timely completion of work order documentation.

• Maintain an accurate inventory of spare parts.

• Perform proper Lockout/Tagout (LOTO) and switching procedures as required.

• Deliver client training sessions during service activities when necessary.

• Adhere to all health and safety regulations and company policies.

• Carry out additional duties and projects as assigned. Qualifications and Experience:

Qualifications:

•Minimum 2 years Team Leader/Supervisor role

• Qualified Electrical Technician

• Minimum 5 plus years’ relevant work experience in a service environment preferably in renewable energy

• Construction Skills Certification Scheme will be beneficial.

• Previous training and knowledge of inverters

• Knowledge of BESS equipment preferred.

• SCADA experience will be beneficial.

• Knowledge of general and national codes, medium voltage power systems and Energy Storage system applications is an asset.

• Excellent verbal and written communication skills

• Demonstrated proficiency using MS Office Applications (Word, Excel)

• Previous experience with a CMMS software program preferred.

• Must possess a valid driver’s license with a clean driving record.

• First Aid Trained will be beneficial.

• Must be able to travel to regional locations as needed.

• Ability to function successfully both independently and within a team.

• Demonstrated professional appearance and conduct.