Field Service Planner & Scheduler

Gibson Hollyhomes; Sale; On-site; GBP 24,000 - 32,000; Full time

Job summary

Gibson Hollyhomes is seeking a Service Planner to join the busy planning team in Sale, UK. You will plan and schedule field-based engineers, coordinate their diaries, and arrange site access to meet agreed response times. The role involves maintaining the service system and liaising with engineers and clients to resolve queries.

The successful candidate will have strong communication skills, be self-motivated, and able to work within a fast-paced team environment.

Qualifications

• Excellent communication skills.
• Ability to work as part of a busy team.
• Strong organizational and time-management abilities.

Responsibilities

• Plan and schedule work for field-based engineers.
• Coordinate diaries to ensure timely attendance and response.
• Arrange site access for engineers to meet agreed response times.
• Maintain service management system with accurate, concise information.
• Liaise with engineers and clients to report progress and resolve queries.

Skills

Communication

Teamwork

Self-motivation

Tools

Microsoft Word

Microsoft Excel

Job description

Gibson Hollyhomes is seeking a Service Planner to join the busy planning team in Sale, UK. You will plan and schedule field-based engineers, coordinate their diaries, and arrange site access to meet agreed response times. The role involves maintaining the service system and liaising with engineers and clients to resolve queries.

The successful candidate will have strong communication skills, be self-motivated, and able to work within a fast-paced team environment.