Field Service Engineer - South East England

Proclinical Consulting; Hove; Teletrabalho; GBP 35 000 - 45 000; Tempo integral

Resumo da oferta

Proclinical Consulting seeks a Field Service Engineer to install, maintain, repair and support medical devices across the UK region. The role requires travel and occasional overnight stays, with an emphasis on customer training and on-site support.

You will train site personnel, perform troubleshooting, and demonstrate products to promote solutions while building strong customer relationships. English communication and a technical background are essential.

Qualificações

• Engineering degree or equivalent education required or relevant field service/medical device experience.
• Strong customer service and confident communication skills.
• Willingness to travel 1–2 nights per week and stay away from home.
• Ability to train users on technical products in English.

Responsabilidades

• Install, maintain, troubleshoot, and repair medical devices in the assigned region.
• Minimize downtime by training site personnel and resolving issues promptly.
• Organize and deliver application training to ensure proper use of equipment.
• Provide technical training to customer personnel and internal teams.
• Build strong customer relationships through product demonstrations and solution promotion.

Conhecimentos

Engineering degree

Customer service

User training

English proficiency

Travel willingness

Independent work

Time management

Networking basics

Driver's license

Formação académica

Engineering degree or equivalent

Descrição da oferta de emprego

Work from anywhere and shape powerful engineering that drive results! Enjoy the freedom of remote work while making a global impact.

Proclinical is seeking a dedicated and customer-focused Field Service Engineer to be responsible for the installation, maintenance, repair, and application support of medical devices within our portfolio. This position requires travel within your designated region and occasionally across the UK.

Responsibilities

• Install, maintain, troubleshoot, and repair medical devices in the assigned region.
• Minimize downtime of systems by providing effective training to site personnel and resolving issues promptly.
• Organize, coordinate, and deliver application training to ensure proper use of installed equipment.
• Provide technical training to customer personnel and internal team members.
• Build strong relationships with customers by conducting product demonstrations and promoting solutions.

Key Skills And Requirements

• Technical engineering degree or equivalent education, or relevant experience in a field service or medical device role.
• Strong customer service skills with a professional and confident demeanor.
• Ability to understand and train users on technical products.
• Proficiency in English communication.
• Willingness to travel and stay overnight (1-2 nights per week on average).
• Self-motivated and capable of working independently in dynamic environments.
• Effective time management skills.
• Basic computer and networking skills.
• Valid full driving license.