Field Service Engineer - South East England

Proclinical; Hove; Remote; GBP 30,000 - 42,000; Full time

Job summary

Proclinical seeks a skilled Field Service Engineer to install, maintain, and repair medical devices across the UK. You will train site personnel, troubleshoot issues, and ensure smooth operation of equipment in diverse environments.

This role requires strong customer service, English communication, and the ability to travel overnight 1–2 nights per week. You will work remotely, coordinating with internal teams to deliver effective solutions.

Qualifications

• Technical engineering degree or equivalent education.
• Willingness to travel and stay overnight.
• Proficiency in English communication.
• Self-motivated and able to work independently.

Responsibilities

• Install, maintain, troubleshoot, and repair medical devices in the assigned region.
• Minimize downtime of systems by providing effective training to site personnel and resolving issues promptly.
• Organize, coordinate, and deliver application training to ensure proper use of installed equipment.
• Provide technical training to customer personnel and internal team members.
• Build strong relationships with customers by conducting product demonstrations and promoting solutions.

Skills

Customer service

English communication

Time management

Independent work

Training others

Driving license

Education

Technical engineering degree or equivalent education

Tools

Basic computer and networking

Job description

Work from anywhere and shape powerful engineering that drive results! Enjoy the freedom of remote work while making a global impact.

Proclinical is seeking a dedicated and customer-focused Field Service Engineer to be responsible for the installation, maintenance, repair, and application support of medical devices within our portfolio. This position requires travel within your designated region and occasionally across the UK.

Responsibilities:

• Install, maintain, troubleshoot, and repair medical devices in the assigned region.
• Minimize downtime of systems by providing effective training to site personnel and resolving issues promptly.
• Organize, coordinate, and deliver application training to ensure proper use of installed equipment.
• Provide technical training to customer personnel and internal team members.
• Build strong relationships with customers by conducting product demonstrations and promoting solutions.

Key Skills and Requirements:

• Technical engineering degree or equivalent education, or relevant experience in a field service or medical device role.
• Strong customer service skills with a professional and confident demeanor.
• Ability to understand and train users on technical products.
• Proficiency in English communication.
• Willingness to travel and stay overnight (1-2 nights per week on average).
• Self-motivated and capable of working independently in dynamic environments.
• Effective time management skills.
• Basic computer and networking skills.
• Valid full driving license.