Field Service Engineer - East Midlands UK

Proclinical Consulting; Nottingham; À distance; GBP 32 000 - 45 000; Plein temps

Résumé du poste

Proclinical Consulting is seeking a dedicated Field Service Engineer to install, maintain, repair, and support medical devices across our UK region. This role offers remote work flexibility and regular travel within the designated area.

You will train site personnel, perform demonstrations, and ensure minimal downtime by promptly resolving issues. A technical engineering degree or equivalent, strong English communication, and a valid driving license are required.

Qualifications

• Technical engineering degree or equivalent education or relevant field service experience.
• Strong customer service skills with a professional demeanor.
• Ability to train users on technical products.
• Proficiency in English communication.
• Willingness to travel and stay overnight (1–2 nights per week).
• Self-motivated and capable of working independently.
• Effective time management skills.
• Basic computer and networking skills.
• Valid full driving license.

Responsabilités

• Install, maintain, troubleshoot, and repair medical devices in the assigned region.
• Minimize downtime by training site personnel and resolving issues promptly.
• Organize and deliver application training to ensure proper use of equipment.
• Provide technical training to customer personnel and internal teams.
• Build strong customer relationships through product demonstrations and solutions.

Connaissances

Customer service

User training

English proficiency

Travel willingness

Independent work

Time management

Basic IT networking

Driver’s license

Formation

Technical engineering degree or equivalent education

Description du poste

Work from anywhere and shape powerful engineering that drive results! Enjoy the freedom of remote work while making a global impact.

Proclinical is seeking a dedicated and customer-focused Field Service Engineer to be responsible for the installation, maintenance, repair, and application support of medical devices within our portfolio. This position requires travel within your designated region and occasionally across the UK.

Responsibilities

• Install, maintain, troubleshoot, and repair medical devices in the assigned region.
• Minimize downtime of systems by providing effective training to site personnel and resolving issues promptly.
• Organize, coordinate, and deliver application training to ensure proper use of installed equipment.
• Provide technical training to customer personnel and internal team members.
• Build strong relationships with customers by conducting product demonstrations and promoting solutions.

Key Skills And Requirements

• Technical engineering degree or equivalent education, or relevant experience in a field service or medical device role.
• Strong customer service skills with a professional and confident demeanor.
• Ability to understand and train users on technical products.
• Proficiency in English communication.
• Willingness to travel and stay overnight (1-2 nights per week on average).
• Self-motivated and capable of working independently in dynamic environments.
• Effective time management skills.
• Basic computer and networking skills.
• Valid full driving license.