Field Service Engineer – Ricoh MFDs & IT Systems

Pure Talent Group; Gloucester; Presencial; GBP 33 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company van

Pension scheme

Training & certification programmes

Gym membership

Resumo da oferta

Pure Talent Group is seeking an experienced Photocopier/Technical Services Engineer to install, maintain, and repair Ricoh MFDs across the Swindon region and wider area. This field-based role includes on-site deployments, remote support, and collaboration with IT and helpdesk teams to deliver excellent service.

You will attend customer sites, manage van stock, and pursue Ricoh certifications, with a full UK driving licence required.

Qualificações

• Minimum 5 years' experience as a Photocopier/Managed Print Engineer.

Responsabilidades

• Install, configure and commission Ricoh MFDs and production print equipment.
• Diagnose, repair and maintain Ricoh photocopiers and printers to manufacturer standards.
• Carry out preventative maintenance and scheduled servicing.
• Respond to customer service requests within agreed SLAs.
• Support Microsoft 365, Exchange Online, SharePoint and Teams.

Conhecimentos

Ricoh MFDs

Print drivers

Networking basics

Microsoft 365

Windows environments

Customer service

Driving licence

On-site fieldwork

Ferramentas

Ricoh Smart Operation Panel

Descrição da oferta de emprego

Pure Talent Group is seeking an experienced Photocopier/Technical Services Engineer to install, maintain, and repair Ricoh MFDs across the Swindon region and wider area. This field-based role includes on-site deployments, remote support, and collaboration with IT and helpdesk teams to deliver excellent service.

You will attend customer sites, manage van stock, and pursue Ricoh certifications, with a full UK driving licence required.