Field Network Engineer - Onsite Connectivity Expert

Wifinity Ltd; Crawley; On-site; GBP 30,000 - 48,000; Full time

Benefits offered by this job

Annual Leave Buy & Sell Scheme

Remote first working environment

Job summary

Wifinity Ltd is seeking a proactive onsite Field Engineer to be the face of the company at client sites across the UK. You will install, commission, and service large-scale wireless networks, troubleshoot onsite, and ensure designs meet standards.

This hands-on role offers exposure to Ruckus, Cambium and Mikrotik equipment and requires strong customer-facing skills. You will work with installation, service and support teams, participate in on-call rota, and travel across the UK, including

Qualifications

• Full UK driving license.
• Previous experience in field engineer / field network engineer role.
• Willingness to travel and stay overnight across the UK to meet business needs.
• Be part of On Call Rota.
• Strong written, verbal, and ICT skills; able to maintain accurate systems and reports.
• Experience in client-facing roles with proven customer service ability.

Responsibilities

• Troubleshoot network and client device issues onsite, both technical and physical.
• Collaborate with service teams to diagnose, resolve, and activate sites.
• Perform network performance analysis and respond to monitoring alerts.
• Conduct scheduled maintenance and respond to live break-fix faults in the field.
• Audit installation quality and handover from installation teams.
• Onboard devices, create device groups/networks/zones, synchronize devices, edit port configurations.
• Upgrade switch firmware locally and via remote protocols.
• Verify router firmware versions, DHCP leases, ARP entries, IP neighbours, IP pools, VLANs, and bridges.
• Run diagnostics (ping, IP scan) and configure DHCP options.

Skills

Adaptable

Excellent communication

Strong initiative

Customer service

Finisher mindset

Travel willingness

Tools

Ruckus

Cambium

Mikrotik

CLI switches

cnMaestro

Wireshark

Fluke

Wi-Fi analysis

Virtual Machines (Ubuntu)

Job description

Wifinity Ltd is seeking a proactive onsite Field Engineer to be the face of the company at client sites across the UK. You will install, commission, and service large-scale wireless networks, troubleshoot onsite, and ensure designs meet standards.

This hands-on role offers exposure to Ruckus, Cambium and Mikrotik equipment and requires strong customer-facing skills. You will work with installation, service and support teams, participate in on-call rota, and travel across the UK, including