Field Service Engineer - Printers

hireful.; Greater London; Vor Ort; GBP 30.000 - 34.000; Vollzeit

Zusammenfassung

hireful. is seeking a hands-on MFP Service Engineer to join its field-based Service team in Central London. You will install, maintain and repair multifunction printers, diagnose faults, and deliver excellent customer service across sites.

Travel by foot or public transport is common as you move between customer sites. The role requires strong communication, health & safety knowledge, and a valid UK driving licence.

Qualifikationen

• Proven experience servicing MFPs, printers and/or photocopiers to component level.
• Strong communication and customer service skills.
• Understanding of Health & Safety requirements is essential.

Aufgaben

• Install, maintain and repair multifunction printers across Central London.
• Diagnose faults, perform preventative maintenance and train customers.
• Manage van stock and maintain service records to meet SLAs.
• Liaise with call centre to ensure timely service delivery.

Kenntnisse

MFP service

Printer/photocopier experience

Customer service

Communication skills

Microsoft Office

Health & Safety knowledge

Full UK driving licence

Ausbildung

GCSE Maths or equivalent

Tools

Microsoft Office

Jobbeschreibung

Are you a hands‑on Printer Service Engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work‑life balance? We’re looking for an MFP Service Engineer to join our field‑based Service team, installing, maintaining and repairing multifunction printers (MFPs) across the Central London area.

Travelling from site to site via foot or public transport, you will diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You’ll also escape complex issues when required while delivering a professional, customer‑focused service. Whether your background is as a Field Service Engineer, Field Service Technician, Printer Service Engineer or Photocopier Engineer, we’d love to hear from you.

Location: Field‑based - Covering Central London

Salary: £30k basic + £4.2k travel allowance

You’ll have proven experience servicing MFPs, printers and/or photocopiers to component level, along with strong communication, customer service and networking skills. Good time management, Microsoft Office proficiency, a good understanding of Health & Safety, GCSE Maths (or equivalent) and a full UK driving licence are essential.