Photocopier Field Service Engineer - North / West London

Pure Talent Group; Aylesbury; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Company car

Private healthcare

Pension scheme

Mobile phone & laptop

25 days holiday (rising to 28)

Job summary

Pure Talent Group is seeking a Field Service Engineer to cover the North/West London region, supporting MFDs and photocopiers for a diverse customer base. You will work autonomously within a strong, customer‑first service team that values high standards.

The role offers a salary up to £35,000 plus a £2,000 bonus, a company car, and mobile phone & laptop. Benefits include a pension scheme, private healthcare, and 25 days holiday (rising to 28 with service).

Responsibilities

• Responding to service calls and completing repairs on MFDs/photocopiers
• Diagnosing faults and carrying out effective repairs through cleaning, adjustment, or part replacement
• Performing scheduled preventative maintenance to minimise downtime
• Installing new devices and ensuring optimal performance for customers
• Escalating complex issues and working closely with technical support teams
• Maintaining accurate service records, documentation, and customer updates

Job description

Field Service Engineer - North / West London regions

A fantastic opportunity has become available for an experienced Field Service Engineer to join a respected and forward‑thinking print solutions provider. You'll support a diverse customer base across the North and West London region working with leading MFD and print technologies.

This is a great role for someone who enjoys autonomy, variety, and being part of a supportive, technically strong service team known for high standards and a genuine customer‑first approach.

What You’ll Be Doing

• Responding to service calls and completing repairs on MFDs/photocopiers


• Diagnosing faults and carrying out effective repairs through cleaning, adjustment, or part replacement


• Performing scheduled preventative maintenance to minimise downtime


• Installing new devices and ensuring optimal performance for customers


• Escalating complex issues and working closely with technical support teams


• Maintaining accurate service records, documentation, and customer updates

Package & Benefits

• Salary up to £35,000 + £2,000 Bonus PA


• Company Car


• Mobile Phone & Laptop


• Pension Scheme


• Private Healthcare


• 25 Days Holiday (rising to 28 with service)