Field Service Engineer - Payments Equipment UK

Crane NXT, Co.; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salaries

Technician incentive compensation plan

Company-provided vehicle

Uniform

Tools and training

Paid time off

Sick time off

Private medical cover

Private pension

Job summary

Crane Payment Innovations (CPI) is seeking a Field Service Technician I to support the Sheffield and wider UK area. You’ll service, repair, upgrade and perform preventative maintenance on coin and currency equipment, ATMs and related software at client sites, coordinating with local branch teams.

The role requires strong electromechanical aptitude, excellent communication, and the ability to travel across the UK with occasional overnight stays.

Qualifications

• 5+ years in a technical/field service role or similar technical field.
• Ability to access highly secured environments; licenses may be required.
• Strong electromechanical aptitude with good problem-solving skills.
• Excellent verbal and written communication; customer-first attitude.
• Proficient with iOS, MS Office and Windows OS.
• Ability to travel domestically within the UK and work independently as part of a team.

Responsibilities

• Service, upgrade and perform preventative maintenance on electromechanical equipment.
• Travel daily by vehicle to client sites (90%), overnight travel (10%).
• Collaborate with branch sales and service teams to meet client needs.
• Respond to contract timeframes and service requests.
• Cover extended hours and on-call duties as applicable.
• Maintain vehicle parts inventory and keep the vehicle clean and serviced.
• Safeguard company assets including tablets and mobile phones.
• Perform any other duties as required.

Skills

Electromechanical aptitude

Verbal communication

Written communication

Customer-first attitude

Team player

Travel-ready

Detail-oriented

Self-motivation

Proactive

Tools

MS Office

Windows OS

iOS

Job description

Crane Payment Innovations (CPI) is seeking a Field Service Technician I to support the Sheffield and wider UK area. You’ll service, repair, upgrade and perform preventative maintenance on coin and currency equipment, ATMs and related software at client sites, coordinating with local branch teams.

The role requires strong electromechanical aptitude, excellent communication, and the ability to travel across the UK with occasional overnight stays.