Field Service Engineer (Packaging Machinery)

WR Engineering; Leicester; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company van

Overtime opportunities

Technical training

Job summary

WR Engineering is seeking an experienced Field Service Engineer to cover customer sites across the Midlands. You will install, commission and service packaging machinery, diagnosing electrical and mechanical faults while building strong customer relationships on-site.

The role focuses on hands-on technical support, preventative maintenance and on-site problem solving with opportunities for overtime and career progression within a growing engineering business.

Qualifications

• Experience as a field service engineer is essential.
• Packaging machinery experience is essential.
• Strong electrical fault-finding and mechanical fault diagnosis skills required.
• Experience with automated machinery and control systems is required.
• Full UK driving licence is essential.
• Able to travel throughout the Midlands and surrounding areas.

Responsibilities

• Install, commission and service packaging machinery at customer sites.
• Carry out planned preventative maintenance and reactive breakdown support.
• Diagnose and repair electrical, mechanical and control-system faults.
• Complete machinery upgrades, modifications and installations.
• Provide technical support and guidance to customers.
• Complete accurate service reports and documentation.
• Manage workload, travel and customer appointments.

Skills

Field service engineering

Packaging machinery

Electrical fault-finding

Mechanical fault-finding

Control systems

Customer-facing

Driving licence

Tools

Automation controls

PLC systems

Job description

Field Service Engineer (Packaging Machinery)

Location: Midlands

Salary: Up to £40,000 Basic + OTE up to £50,000

Benefits: Company Van + Overtime

About the Role

We are looking for an experienced Field Service Engineer to join a growing engineering business, covering customer sites across the Midlands and surrounding areas.

This is a customer-facing role focused on the installation, commissioning, servicing and repair of packaging machinery. The successful candidate will have a strong technical background and be confident diagnosing electrical and mechanical faults on complex automated equipment.

You will work predominantly on-site, providing a high level of technical support while building strong relationships with customers.

Key Responsibilities

• Install, commission and service packaging machinery at customer sites.
• Carry out planned preventative maintenance and reactive breakdown support.
• Diagnose and repair electrical, mechanical and control-system faults.
• Complete machinery upgrades, modifications and installations.
• Provide technical support and guidance to customers.
• Complete accurate service reports and documentation.
• Manage your own workload, travel and customer appointments.
• Work safely and professionally across a range of manufacturing environments.

About You

• Previous Field Service Engineering experience is essential.
• Packaging machinery experience is essential.
• Strong electrical and mechanical fault-finding skills.
• Experience working with automated machinery and control systems.
• Comfortable working independently at customer sites.
• Excellent communication and customer-facing skills.
• Full UK driving licence.
• Willingness to travel throughout the Midlands and occasionally further afield.

What's on Offer

• Up to £40,000 basic salary, depending on experience.
• OTE up to £50,000 through overtime and additional earnings.
• Company van.
• Overtime opportunities.
• Technical training and development.
• Long-term career progression within a growing engineering business.