Field Service Engineer - Packaging

Bennett And Game Recruitment; Taplow; On-site; GBP 36,000 - 42,000; Full time

Benefits offered by this job

Company van

25 days annual leave + holidays

Pension

Life Insurance

Private medical insurance (after 2 yrs

Christmas shutdown

Travel nationwide

Job summary

Bennett & Game Recruitment is seeking a Field Service Engineer for packaging equipment in Taplow, UK. You will deliver on-site and remote technical support, perform preventive maintenance, and drive installation and commissioning at client sites.

The role involves national travel with a company van provided, plus a generous salary (£36k) and an annual bonus. Full training and pension benefits are included.

Qualifications

• Proven experience in a similar Field Service Engineer role.
• Experience in packaging or related machinery is advantageous.
• Strong technical and problem-solving skills.
• Excellent customer service and communication abilities.

Responsibilities

• Provide expert technical support to clients both remotely and on-site.
• Diagnose and resolve equipment issues promptly to minimise downtime.
• Conduct regular maintenance checks and inspections on machinery.
• Install and commission packaging equipment at client sites; ensure specifications met.

Skills

Field service experience

Technical problem-solving

Customer communication

Job description

Position: Field Service Engineer - PackagingLocation: TaplowSalary: £36k+bonus and benefits An international packaging equipment manufacturer based in Taplow is seeking a Field Service Engineer to join their team. The successful candidate will possess a strong background in field service engineering, ideally within the packaging or related machinery industry. This role involves providing technical support, performing maintenance, and ensuring the optimal performance of packaging systems across the UK.

Job Overview

• Technical Support
  • Provide expert technical support to clients both remotely and on-site.
  • Diagnose and resolve equipment issues promptly and efficiently to minimise downtime.
• Preventive Maintenance
  • Conduct regular maintenance checks and inspections on machinery.
  • Implement preventive measures to reduce breakdowns and ensure smooth operation.
• Repair and Troubleshooting
  • Identify, diagnose, and repair equipment malfunctions.
  • Replace faulty components and perform necessary adjustments to restore full functionality.
• Installation and Commissioning
  • Install and commission packaging equipment at client sites.
  • Ensure all installations meet technical specifications and customer requirements.

Requirements

• Proven experience in a similar Field Service Engineer role.
• Previous experience within the packaging or related machinery industry (advantageous).
• Strong technical and problem-solving skills.
• Excellent customer service and communication abilities.

Salary & Benefits

• Salary: £36,000 per annum (dependent on experience)
• Bonus: Circa £3,000 annual bonus
• Hours: 8:30am - 5:00pm
• Company Van: Provided for work use
• Travel: National coverage; routes planned in advance
• Overnight Stays: One night per week (expenses covered)
• Training: Full product and technical training provided
• Holidays: 25 days annual leave + bank holidays
• Pension: Auto-enrolment pension scheme
• Life Insurance: 4x annual salary
• Private Medical Insurance: Available after 2 years' service
• Additional Benefits: Christmas shutdown