Field Service Engineer – Onsite Maintenance

Briggs Equipment Ltd; Birmingham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme

Profit-share bonus

Vehicle for private use (available)

Paycare and eyecare

High street discounts

Job summary

Briggs Equipment Group in Birmingham is seeking a Field Service Engineer to join a permanent team. The role covers on-site servicing, fault diagnosis and parts replacement at customer sites across the region.

You will work from customer sites, liaising with controllers, assessing work scope, and ensuring compliance with standards and safety requirements. The role also involves documenting all activities and pursuing additional service opportunities.

Qualifications

• Must have a relevant technical qualification.
• Experience in a similar field service role.
• Strong understanding of hydraulic, mechanical and electrical principles.
• Ability to work independently and under pressure.
• Ability to manage and prioritise workload.
• Good understanding of customer needs.

Responsibilities

• Attend customer locations to assess scope of work and agree priorities with end user.
• Liaise with controller and customer to communicate timescales and costs.
• Identify root cause of breakdown and obtain correct parts cost-effectively.
• Ensure work complies with engineering standards and Briggs/manufacturer specs.
• Inspect work as it progresses and verify equipment safety before handover.
• Identify additional work and inform customer of costs; maximise revenue opportunities.
• Complete all job and service documentation with required signatures.

Skills

Hydraulic systems

Mechanical principles

Electrical principles

Independent working

Time management

Customer needs awareness

Education

Technical qualification (field service)

Job description

Briggs Equipment Group in Birmingham is seeking a Field Service Engineer to join a permanent team. The role covers on-site servicing, fault diagnosis and parts replacement at customer sites across the region.

You will work from customer sites, liaising with controllers, assessing work scope, and ensuring compliance with standards and safety requirements. The role also involves documenting all activities and pursuing additional service opportunities.