Field Service Engineer – On-Site Retail Equipment (Company Van)

Michael Page; West Midlands; Presencial; GBP 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company van

Hybrid or electric vehicles

25 days + bank holidays

Private medical health

Descripción de la vacante

Michael Page is seeking a Field Service Engineer to diagnose, repair and maintain weighing, labeling, and POS equipment in retail environments across the West Midlands. You will provide remote and on-site support, ensuring high uptime and customer satisfaction.

Successful candidates will have proven field service experience with industrial or retail equipment, strong electrical/mechanical troubleshooting, and a full driving licence with willingness to travel across the Midlands and South East.

Formación

• Investigate and repair weighing, labeling, and POS equipment on-site.
• Diagnose faults and perform preventative maintenance.
• Install and commission new equipment per manufacturer procedures.
• Maintain accurate service records and documentation.
• Provide clear technical guidance to customers.
• Travel across the Midlands and South East.
• Work safely and comply with health & safety policies.

Responsabilidades

• Respond to service calls and complete on-site diagnostics, repairs and preventative maintenance.
• Install and commission new equipment following manufacturer procedures and site requirements.
• Maintain accurate service records, parts usage and job documentation.
• Provide clear technical guidance to customers and colleagues, escalating complex faults as needed.
• Support continuous improvement by feeding back recurring issues and recommending solutions.
• Work safely and comply with health and safety policies while representing the company professionally.

Conocimientos

Field service

Electrical troubleshooting

Mechanical troubleshooting

Customer liaison

Time management

Documentation

POS hardware

Commissioning/calibration

IT/network basics

Technical qualification

Certifications helpful

Educación

Technical qualification (Electrical/Mechanical/Electronic)

Descripción del empleo

Michael Page is seeking a Field Service Engineer to diagnose, repair and maintain weighing, labeling, and POS equipment in retail environments across the West Midlands. You will provide remote and on-site support, ensuring high uptime and customer satisfaction.

Successful candidates will have proven field service experience with industrial or retail equipment, strong electrical/mechanical troubleshooting, and a full driving licence with willingness to travel across the Midlands and South East.