Field Service Engineer - Liebherr Rental

Liebherr; Sheffield; Sur place; GBP 36 000 - 54 000; Plein temps

Résumé du poste

Liebherr in Sheffield is seeking a proactive Field Service Engineer with strong technical expertise in heavy plant and construction equipment. You will perform inspections, servicing, diagnostics, maintenance, repairs and commissioning at customer sites to maximise machine availability and minimise downtime.

The role requires fault-finding across mechanical, hydraulic and electrical systems, the ability to work independently, and good communication to build lasting customer relationships.

Qualifications

• NVQ Level 3 engineering apprenticeship completed.
• Experience as a Field Service Engineer or similar role.
• Proven fault-finding and repair experience on mechanical, hydraulic and electrical systems.
• Experience working in a customer-facing environment.
• Good IT literacy and ability to complete reports accurately.

Responsabilités

• Carry out inspections, servicing, diagnostics, commissioning, maintenance and repairs on machinery at customer sites and depots.
• Diagnose faults accurately and implement repairs to minimise downtime.
• Commission machines and provide handovers and basic operator familiarisation.
• Build strong relationships with customers, operators and maintenance staff.
• Identify developing faults and maintenance needs and recommend preventive measures.
• Produce detailed inspection and service reports with findings and actions.
• Ensure work aligns with manufacturer specs and company procedures.
• Process warranty and return parts properly.
• Collaborate with depot support teams and mentor fellow engineers.
• Maintain safe working environment per health, safety and environmental policies.
• Conduct courtesy visits and fleet inspections to prevent failures.
• Contribute to continuous improvement for efficiency and service delivery.

Connaissances

Fault finding

Diagnostics

Mechanical systems

Hydraulic systems

Electrical systems

Customer facing

IT literacy

Formation

NVQ Level 3 apprenticeship

Description du poste

Sheffield

Earthmoving

Professionals

full time

We are seeking a proactive and customer-focused Field Service Engineer with strong technical expertise in heavy plant, construction equipment, or similar machinery. The successful candidate will be responsible for carrying out inspections, servicing, diagnostics, maintenance, repairs, and commissioning activities while ensuring maximum machine availability and minimising customer downtime.

The ideal candidate will have proven fault-finding and diagnostic skills, a strong understanding of mechanical, hydraulic and electrical systems, and the ability to work independently at customer sites. They will be an excellent communicator who can build lasting customer relationships, provide technical advice, identify developing defects, and recommend preventative maintenance solutions to enhance equipment reliability.

Candidates should demonstrate a strong commitment to health and safety, quality standards, and continuous improvement, whilst maintaining high professional standards and representing the Liebherr brand positively at all times.

Your Responsibilities

• Carry out inspections, servicing, diagnostics, commissioning, maintenance and repairs on machinery and equipment at customer sites, and within the depot when required.
• Accurately diagnose faults and implement effective repairs to minimise machine downtime and maximise customer productivity.
• Commission machines and attachments, complete customer handovers, deliver basic operator familiarisation, and ensure all commissioning documentation is completed accurately.
• Develop and maintain strong working relationships with customers, operators, supervisors and maintenance personnel, providing a professional and responsive service.
• Proactively identify developing faults, wear trends and maintenance requirements, providing recommendations to prevent breakdowns and improve equipment reliability.
• Identify housekeeping, contamination, operational and maintenance issues that may impact machine performance, and offer practical solutions to reduce unplanned downtime.
• Produce detailed inspection and service reports, clearly outlining findings, recommended corrective actions and opportunities to improve equipment performance.
• Ensure all work is completed in accordance with manufacturer specifications, company procedures and industry best practices.
• Process warranty and return parts correctly, ensuring they are cleaned, packaged and labelled to the required standard.
• Work collaboratively with depot-based support teams and provide assistance to fellow engineers as required.
• Maintain a safe working environment by complying with all health, safety and environmental policies and procedures.
• Conduct customer courtesy visits and proactive fleet inspections to identify potential issues, prevent failures and improve machine availability.
• Contribute to continuous improvement initiatives that enhance operational efficiency, service delivery and the overall customer experience.
• Maintain exceptional standards of professionalism, including personal presentation, company vehicle condition and equipment care, while acting as a positive ambassador for the Liebherr brand at all times.

Your Profile

The successful candidate will ideally possess:

• Recognised engineering apprenticeship to NVQ Level 3 (or equivalent).
• Experience in a Field Service Engineer, Plant Fitter or similar engineering role.
• Proven fault-finding, maintenance and repair experience on mechanical, hydraulic and electrical systems.
• Experience working in a customer-facing environment.
• Good IT literacy and ability to complete reports accurately.

What we Offer

• The opportunity to join a globally recognised, industry-leading manufacturer renowned for innovation, quality, and engineering excellence.
• A stable, secure, and supportive working environment with opportunities for long-term career development.
• Competitive salary and comprehensive benefits package.
• Ongoing training, professional development, and opportunities to enhance your skills and knowledge.
• The chance to work as part of a collaborative and customer-focused team dedicated to delivering exceptional service.