Field Service Engineer

Platform Recruitment; Chippenham; On-site; GBP 40,000 - 46,500; Full time

Benefits offered by this job

Overtime

Benefits

Job summary

Platform Recruitment is seeking a Field Service Engineer to support nationwide technical services across the UK, traveling extensively to install and service domestic heating systems.

The role offers training on cutting-edge low-carbon tech, career progression, and a structured shift pattern with 4 on 3 off or 5 on 2 off, with overtime and benefits.

Qualifications

• Experience installing, servicing or repairing domestic heating equipment.
• Full UK driving licence and ability to travel across the UK.
• Comfortable with occasional overnight stays.

Responsibilities

• Diagnose and repair electrical, mechanical and plumbing faults on domestic heating systems.
• Attend customer sites to service, repair and provide technical support.
• Support new product installations and train installers.
• Deliver practical training and guidance to third‑party installation partners.
• Use diagnostic equipment and software to identify and resolve faults.

Skills

Electrical repair

Mechanical repair

Plumbing knowledge

Field service travel

Tools

Diagnostic equipment

Job description

Field Service Engineer

Location: Within 1 hour of Chippenham (South West England) with extensive UK travel
Salary: £40,000 – £46,500 + Overtime + Benefits
Contract: Full-time | Shift patterns available (4 on, 3 off or 5 on, 2 off)

An exciting opportunity has arisen for an experienced Field Service Engineer to join a rapidly growing clean technology business. This is an opportunity to work with cutting‑edge technology, receive specialist product training, and play a key role in supporting customers and installers across the UK.

The Role

As a Field Service Engineer, you’ll provide nationwide technical support, carrying out fault diagnosis, repairs and installation assistance for innovative domestic heating systems. Working closely with the technical support team, you’ll ensure customers receive a first‑class service while helping to develop installer knowledge and confidence. The role involves regular travel throughout the UK, including occasional overnight stays, with the opportunity to move into a regional territory as the team continues to expand.

What You’ll Be Doing

• Diagnose and repair electrical, mechanical and plumbing faults on domestic heating systems.
• Attend customer sites to carry out servicing, repairs and technical support.
• Support new product installations, ensuring installers are fully confident with the equipment.
• Deliver practical training and guidance to third‑party installation partners.
• Use diagnostic equipment and software to efficiently identify and resolve faults.

About You

You’ll have experience installing, servicing or repairing domestic heating equipment and enjoy working independently while providing excellent customer support.

• Experience with one or more of the following: gas boilers, electric boilers, heat pumps, renewable heating systems, domestic plumbing and heating equipment.
• Ability to travel extensively across the UK, including occasional overnight stays.
• Full UK driving licence.

Want to be part of the future of home heating? Join an innovative engineering company developing cutting‑edge low‑carbon technology that’s transforming the domestic heating market. If you’re an experienced Field Service Engineer looking for a varied role with excellent training, career progression and the chance to work with pioneering products, this is an opportunity not to be missed.